We have a problem with orders going through. You can add a product to the cart but when you go to checkout it shows up empty.
I’ve done a lot of research and tried many things but when I finally switched from Enfold to the Storefront theme, everything works. That tells me that Enfold is the issue.
See further details in the private content.
Thank you,
Lise
I just updated to the latest Enfold (child) of 4.6.1 and the latest WordPress and still have the same problem where the product in the cart disappears when you go to checkout.
On top of that, we just got some free advertising that just came out and we really need our site to be functional. Please help asap.
Thank you,
Lise
I ended up switching to the Storefront theme but it looks terrible. I’d love to go back to Enfold but now that it’s not the theme on the site, the problem has disappeared. If you can think of any way that this can be fixed and I can go back to Enfold, that would be great!
Hi Lise,
This is likely due to you overriding two WooCommerce templates in your child theme. Could you try updating them from the latest version of WooCommerce to see if that helps please?
Best regards,
Rikard
Thank you for your help but we ended up switching to the Storefront theme because that theme was created to work with Woocommerce.
Thanks!
Hi lisetyrrell,
Glad you found the solution that works better for you.
Best regards,
Victoria