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  • #626068

    Had the site up and functioning. Everything was set. Then some automatic update went through and now ANY product that has a variable (i.e. Different prices. small – $50.00, large – $75.00) No matter what option you pick, and I picked them all, it will only say, choose an option. I’ve setup a lot of shopping carts with woocommerce and this is a first. I’ve reviewed the documentation and, as I said, it was working. Any help?

    #626084

    It’s any variation. Doesn’t have to ba price change. It could just be a color. No variations are working.

    #626096

    I switched themes and it appears to be working. Is there an update to the enfold theme?

    #626804

    Hi,

    Currently you are not using one of our themes. But instead of giving you a run we like to suggest to you to try a few steps which might help you resolve the issue.

    We noticed a js error in console please backup necessary files and update the theme to the latest version. That might fix any issues you are currently experiencing :)

    If you already have the latest version or still face the issue after an update a plugin conflict may be one of the reason for this issue.

    To find which plugin is causing the conflict please follow these steps:

    1. Go to your plugins page > Deactivate all active Plugins
    2. Update WordPress and Enfold to latest version if you have not.
    3. Make sure all the plugins are updated.
    4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.

    If that does not help we will be glad to help you if we can see the issue while you are using the Enfold theme else please contact the current theme author.

    Thanks for your cooperation :)

    Best regards,
    Vinnie

    • This reply was modified 8 years, 7 months ago by Vinay.
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