WooCommerce Internal Server Error (500) on checkout

Hi folks,

I’m been troubleshooting this issue now for 3 days, trying various suggestions I’ve read in other threads and I’ve decided now I need some backup!

In short, when I click PLACE ORDER at checkout on WooCommerce (using Enfold) I get an error

INTERNAL SERVER ERROR

The Chrome console shows…

POST http://www.mywebsite.com/checkout/?wc-ajax=checkout 500 (Internal Server Error)
send @ jquery.js?ver=1.11.3:5
m.extend.ajax @ jquery.js?ver=1.11.3:5
b.submit @ checkout.min.js?ver=2.4.7:1
m.event.dispatch @ jquery.js?ver=1.11.3:4
r.handle @ jquery.js?ver=1.11.3:4

So what have I tried so far..

1) Disabling Enfold makes the problem go away
2) Disabling breadcrumbs and/or hiding the header doesn’t make a difference
3) Enabling debugging in wp-config.php completely prevents the checkout process (can’t even press the Place Order button, it’s greyed out) with an error saying that enfold has already sent headers (presumably stopping some form of ajax call).
4) Disabling all plugins makes no difference.
5) Using an extremely simple product (test product), no difference.

Thanks in advance and let me know what I can do to assist you assisting me :)

• This topic was modified 10 years ago by julianyoung.