Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1084622

    Images not behaving as I expected
    Hi there, I’m having a problem with images’ behavior.

    What I want when I select an image is to view it with lightbox and not to be opened separately.

    I’ve been searching and I found that could be a problem of Enfold with Ecommerce, but I’m not sure about that.

    Thanks in advance

    #1085363

    Hey fityoumeals,

    Thanks for the login details and sorry for the late reply. Where can we see this problem happening?

    Best regards,
    Rikard

    #1085552
    This reply has been marked as private.
    #1085919

    Hi,

    Thanks for that, I get the same problem on my end as well but I can’t see any reason for it. Could you try to deactivate all plugins to see if there is a conflict coming from any of them?

    Best regards,
    Rikard

    #1086605
    This reply has been marked as private.
    #1087202

    Hi fityoumeals,

    You have the header.php in your child theme. Please update it with the fresh copy and see if the issue persists.

    Best regards,
    Victoria

    #1087496

    Hi Victoria,

    I’m not sure what should I do. It is not clear to me, could you please explain to me a little bit more?

    Thank you,
    Sebastian

    #1087821

    Hi Sebastian,

    You have copies of those files in your child theme. They were added there sometime in the past and were changed to suit your needs. When you update the theme, you need to update these files. You need to copy fresh versions to your child theme and make your changes on top of the new files.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1088008

    Hi Victoria,

    I already tried to update the child theme but the issue persists.

    Sebastian.

    #1088798

    Hi there,

    I’m still waiting for help, I would really appreciate that someone could help me!

    Best regards,
    Sebastian.

    #1089264
    This reply has been marked as private.
    #1089284

    Hi,

    The header.php file in the child theme has been modified as @victoria mentioned. You have to delete that file, get a fresh copy from the latest version of the parent theme and then readd the modification.

    Best regards,
    Ismael

Viewing 12 posts - 1 through 12 (of 12 total)
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