Viewing 14 posts - 1 through 14 (of 14 total)
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  • #620805

    My WooCommerce Icons are missing in my backend and frontend!

    All icons for other plugins and wp are there.

    Icons like the shoppingcart, arrows, search magnifier and maybe others that I´m not aware of, are missing/not showing.

    Tried a solution with adding code to my .htaccess, with no result.

    Tried re-uploading Enfold theme through c-panel, with no result.

    Tried clearing cashe, with no result.

    Same problem when viewing from mobile phone.

    I have Enfold Child-Theme installed.

    What can I do, or you help with?

    #621007

    Hey StigRamstad,

    You are getting a 404 error on the file in private.

    Could you verify that the file exists on your server? You could try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps as well: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    • This reply was modified 9 years ago by Rikard.
    #623839

    My problem is not solved!

    As far as I can see, the woff file is there!

    I´ve tried to upload a new fresh copy of enfold, but still no icons!

    #623850

    Hey!

    Please add the following to your .htaccess and let us know if that solves your issue

    add this to your .htaccess:

    Header set Access-Control-Allow-Origin “*”

    Regards,
    Basilis

    #623856

    Nope, did not make a difference!

    #624243

    Header set Access-Control-Allow-Origin “*”

    in .htaccess did not bring back any missing icons!

    What else can we try?

    #625755

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    #626710

    Deactivated the plugins, one by one, twice, did not make a difference, did not bring back the icons!

    You are welcome to deactivate any plugin for testing!

    Thanks´

    #628104

    Hi,

    We got this error from the console:

    http://www.seabuckthorn.no/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff?v=3 Failed to load resource: the server responded with a status of 404 (Not Found)
    http://www.seabuckthorn.no/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf?v=3 Failed to load resource: the server responded with a status of 404 (Not Found)

    This means that the font files are missing. Did you update the theme automatically? It’s probably incomplete. Please update the theme via FTP:

    Best regards,
    Ismael

    #632576

    Ismael, this is the second time I get the same answer from the forum, I’ve tried this several times before, and I tried it again, it does not fix the problem, the icons are still missing!

    #632579

    If I could upload an image, I could show you that the file is in place!

    My Cpanel login is in my first post here, if you can look!

    #633472

    Hey!

    Sorry about that. My bad. It’s because of the “.htaccess” file inside the wp-content folder. It prevents the font files from loading correctly. We modified it a bit:

    Order deny,allow
    Deny from all
    <Files ~ ".(xml|css|jpe?g|png|gif|js|woff|ttf)$">
    Allow from all
    </Files>

    Cheers!
    Ismael

    #634034

    Thanks’ Ismael, now it looks awesome!

    #634900

    Hi,

    No problem. Glad it is working now. :)

    Best regards,
    Ismael

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