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  • May 21, 2013 at 6:42 am #23561
    maximaldesign

    Hi,

    the google ecommerce tracking is not working. The normal tracking is.

    I activated all Tracking Code Options and inserted the code into the Enfold Theme Options.

    Do you know why this is not working? Is it a know bug?

    Thanks, Max

    May 21, 2013 at 2:26 pm #120290
    Devin

    Hi Max,

    The tracking field for the theme only adds in whatever code you put into it to the bottom of your site. So if it isn’t tracking things correctly, there isn’t any interference from the theme.

    What you can try is to remove the tracking code from the Enfold option and instead add it to the WooCommerce settings. Or, you can follow the directions from your tracking code source and add the code directly into the footer.php file of the theme.

    Regards,

    Devin

    May 23, 2013 at 9:22 am #120291
    maximaldesign

    Hi, still not working. If i remove the code from the Enfold Theme options no code is displayed!

    Any other suggestions? :)

    Thanks

    May 23, 2013 at 12:54 pm #120292
    Dude

    Hey!

    It may take some time before you can tracking code works: http://wordpress.org/support/topic/google-analytics-ecommerce-tracking-on-working-with-woo-commerce

    Also make sure that the “Integration” options are configured properly (WooCommerce > Settings > Integration).

    Best regards,

    Peter

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