Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 6, 2024 at 2:45 pm #1473103
    wlashack

    Hello,
    I putrchased Enfold theme recently for my WordPress website. I have also a very easy eshop which I am experiencing issue with since I started using Enfold. Every now and then it shows as empty. Always normal for a while, and then empty for a while, and so it changes by itself every now and then.
    empty eshop

    There is no work with the e-shop, its content does not change.
    The same eshop and the whole website run on previous theme and this never happen. Since I started using Enfold about one month ago, this strange behavior started immedeately and happens every day. Maybe it is some known issue or I set something important wrong but I have no idea what can be wrong on my side.

    Can you help, plese? Thanks.

    December 6, 2024 at 3:54 pm #1473113
    Rikard

    Hey wlashack,

    This is not a known problem and we haven’t had any other users report it either. The page you linked to is loading fine on my end, is there a way to reproduce the results that you are seeing on your end?

    Best regards,
    Rikard

    December 6, 2024 at 4:25 pm #1473115
    wlashack

    That is the problem — It happens every now and then, but completely by itself.
    I do absolutely nothing with the website. Sometimes you see the eshop page normally with products and other times you see it empty like I sent you on the picture. And again and again.

    December 6, 2024 at 7:21 pm #1473122
    Rikard

    Hi,

    Thanks for the update. There’s nothing in the theme which would randomly show or not show content, so we will need to see the actual problem in order to help you out further.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.