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Hi,
after the latest updates Woocommerce/Germanized plugin has a problem with the customer mails. At the end of the mail there are only headlines showing but no further text (AGB, Datenschutz (Privacy) . The support from the Germanized plugin forum says the layout builder might causes the problem. Could you please check this toppic.Screenshots:
https://gyazo.com/1922bc469ec69b7b907dc9c9357ccd63
https://gyazo.com/817b4880fcd79fd2c5f1a102cd03473e
https://gyazo.com/a8efa99effe44053912692a35e4492f5Hi,
is there any support for this topic?I also work with another website that uses “WPBakery Page Builder”. Here no problems with the text for the customer order. The whole text ist showing: https://gyazo.com/ce510247cc73086524ee8de7c4f0ad4d
With the Enfold Theme only the headline ist showing, the further text ist missing: https://gyazo.com/1922bc469ec69b7b907dc9c9357ccd63
Hi,
Sorry for the late reply!
I have tried reproducing the issue on my test installation using Enfold 4.8.9, WooCommerce 6.1.1 and Germanized for WooCommerce 3.8.1 but I could not reproduce the issue. I added content to Privacy Policy and Terms and Conditions pages using ALB but content is displayed in customer emails. I attached a screenshot in private content field below.
If you are still experiencing the issue, could you please create temporary admin logins and post them here privately so we can look into it? :)
Best regards,
Yigit
- The topic ‘Woocommerce customer mail text missing’ is closed to new replies.