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  • #1271122

    Hello, Enfold and WooCommerce are now not communicating correctly on my site. This is a new development after updates.

    Issues:
    – Even though I disable the ability for reviews on products in Woo settings, the option still appears, even after purging cache.
    – Product photos disappear when folks click on them to go to product description.

    Tests on all other plugin conflicts came back with no conflicts (deactivating and testing). Please advise.

    #1271245

    I don’t understand why other threads are being addressed while mine is not? I still have support service I paid for. I see others having problems with WooCommerce, too.

    #1271298

    Hi,

    I can’t login to your site since the login URL you posted, and the regular WordPress login URLs, are all returning 404 errors. Please share your login URL in private as well.

    Best regards,
    Rikard

    #1271457
    This reply has been marked as private.
    #1272901

    Hi,

    Thanks for the login details, and sorry for the late reply. I’m not sure why the WooCommerce review are still appearing after disabling it, but it looks like it’s a theme issue. I will report this to our developers. Until they come up with a fix, I have added this to your functions.php file, which removes the reviews tab:

    add_filter( 'woocommerce_product_tabs', 'wcs_woo_remove_reviews_tab', 98 );
        function wcs_woo_remove_reviews_tab($tabs) {
        unset($tabs['reviews']);
        return $tabs;
    }

    I’m not sure I understand the problem with the disappearing images, could you post a link to where we can reproduce this problem please?

    Best regards,
    Rikard

    #1273796

    It happens on mobile now–seems resolved on desktop. You can go to their home page https://goddesselite.com and click on one of the prodcuts on the home page under Popular Sellers. When you click the picture, the pic disappears instead of displaying with the product description. This was the issue the other week on a desktop view, too.

    On a good note, sliders seem to be displaying again! BUT still getting JQuery warnings on the backend of the site.

    #1274143

    Hi EWBailey354,

    Well, the JQuery warnings will be gone after the next theme update.

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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