Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 6, 2015 at 4:57 pm #531533
    fidesio

    Hi, since upgrading woocommerce a few days ago the checkout desn’t work any more. When I want to proceed to payment I always get the error message: SyntaxError: Unexpected token <
    http://www.communautesaintmartin.org/

    Thanks for your help!

    November 7, 2015 at 7:27 am #531748
    Ismael

    Hey fidesio!

    Thank you for using Enfold.

    I was able to access the checkout page although I got an error from the wordfence security plugin. Please contact the plugin author regarding the issue:

    http://www.communautesaintmartin.org/commande/
    http://www.communautesaintmartin.org/commande/order-received/11632/?key=wc_order_563d8bb033356

    Cheers!
    Ismael

    November 7, 2015 at 10:30 am #531820
    fidesio

    Hi!

    I can see that you were able to place an order, but I can’t figure out how. When I try it just doesn’t work.
    Using Firefox I get the error message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
    With Chrome the error message goes: SyntaxError: Unexpected token <

    Several customers have also complained about the broken checkout.

    I deactivated Wordfence security and still got the same error message…

    Please help!

    Thank you

    November 9, 2015 at 3:52 pm #532682
    fidesio

    I just updated to Woocommerce 2.4.9 but the problem still remains…

    November 11, 2015 at 1:16 pm #533975
    Andy

    Hi!

    I checked the page in question and don’t get any error messages at all. Could you fix it?
    Clear browser cache and hard refresh a few times.

    Regards,
    Andy

    November 13, 2015 at 4:13 pm #535486
    fidesio

    Hi,

    I don’t understand how it’s possible that you don’t encounter the problem. When I try to access the online card payment page I always get the error message and so do all my customers. I get messages telling me about the problem and I can see all the pending orders waiting for payment … This is not just me.

    Thanks for your help.

    November 17, 2015 at 5:50 am #537096
    Rikard

    Hi,

    Sorry for the late reply. Did you manage to find a solution to your problem? If not you might want to ask this question on a WooCommerce forum as well as they are likely better equipped to help you out.

    Regards,
    Rikard

    November 19, 2015 at 9:58 pm #539231
    fidesio

    Hi,

    yes thank you, all is fine. There was a problem with the paybox plugin.

    November 23, 2015 at 5:21 am #540494
    Rikard

    Hi,

    Great, glad you found the problem :-)

    Cheers!
    Rikard

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.