Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 5, 2023 at 7:50 pm #1427263
    GorillaBeats

    Dear Support,
    I’m making an e-commerce using Enfold+woocommerce, and I have this problem in the checkout page, the placeholders in the form fields, doesn’t disappear when I start to text, I also tried to remove all my custom css and plugins related to woocommerce, may be compatibility issues between enfold and woocommerce ?

    thanks for your support
    Andrea

    December 6, 2023 at 3:58 am #1427290
    Ismael

    Hey GorillaBeats,

    Thank you for the inquiry.

    When checking out, it automatically redirects to the PayPal payment portal instead of the default WooCommerce checkout page. Did you add any products that don’t use the PayPal portal? Please provide a direct link to the product.

    Best regards,
    Ismael

    December 6, 2023 at 11:04 am #1427323
    GorillaBeats

    that is the link to one of the products:

    Sessione Singola

    both add to cart and then go to checkout from the cart, and also PayPal button, gives the same result: in the checkout page, placeholders don’t disappear from the textbox, I’m using sandbox accounts to test the buying process, can it be a reason ?

    thanks

    December 7, 2023 at 9:15 am #1427419
    Ismael

    Hi,

    Thank you for the info.

    To hide the label when an input field is active, please add this css code.

    .wc-block-components-form .wc-block-components-text-input .is-active label, .wc-block-components-text-input.is-active label {
    opacity: 0;
}

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterward.

    Best regards,
    Ismael

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