Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 19, 2023 at 12:00 am #1428456
    GorillaBeats

    Dear support,
    I still have a couple of problems on this site I’m developing. on the checkout page, the flag to accept terms and conditions never shows up.
    I have already tried to disable Woocommerce-paypal-payment plugin, and to remove all the custom CSS, but it doesn’t work. the only test I haven’t done is to disable the enfold theme. can you please check if is there any incompatibility between WooCommerce and Enfold?

    Another problem I have on the same site is that the favicon doesn’t show even if the icon is set on enfold settings.

    thanks

    December 19, 2023 at 1:25 am #1428458
    Ismael

    Hey GorillaBeats,

    Thank you for the inquiry.

    Are you looking for a checkbox or toggle in the Terms and Conditions and Privacy Policy section? This is not available by default, but you can adjust the Checkout privacy policy text in the WooCommerce > Settings > Account & Privacy > Privacy Policy panel.

    Best regards,
    Ismael

    December 19, 2023 at 11:53 am #1428486
    GorillaBeats

    Thanks but in the checkout page the flag to accept terms and conditions should be visible as default, under the terms and conditions + privacy policy links. please check the following screenshot:

    from WooCommerce > Settings > Account & Privacy > Privacy Policy you can’t set to show or hide the acceptance flag.

    is there any other check I can do?

    • This reply was modified 5 months, 3 weeks ago by Ismael. Reason: moved link
    December 20, 2023 at 4:27 am #1428555
    Ismael

    Hi,

    Thank you for the screenshot.

    As mentioned earlier, this section doesn’t have a checkbox even if you’re using a different theme and there is no option for it by default. You can only adjust the text and add a link to the Privacy Policy or Terms page. If you want to add a custom checkbox manually, please check the article below.

    // https://wpbeaches.com/add-a-required-checkbox-field-in-woocommerce-checkout-page/

    Best regards,
    Ismael

    March 23, 2024 at 2:37 pm #1438045
    GorillaBeats
    This reply has been marked as private.
    March 25, 2024 at 8:28 am #1438231
    Ismael

    Hi,

    We moved the link to the private field. It may take a while before this change is reflected on the search results page.

    Best regards,
    Ismael

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