Tagged: categories, enfold, not working, webshop, woocommerce
Hello,
on a website webshop Dekorativne rastline the categories are not working. If you click on a category, it will not open? How could I solve the problem?
Kind regards,
Daniel
Hey dadisk8,
Do you mean in the dropdown list in the sidebar? If so, then that is working on my end. If I’m misunderstanding you, then please try to explain the problem a bit further.
Best regards,
Rikard
Hey Rikard,
thank you for the reply.
No I mean the categories that are visible with pictures. In attachment I am sending you a picture what I mean :)
Kind regards,
Daniel
Hi,
Thanks for the clarification. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
Rikard
Hi,
thank you for the reply. Above I am sending you the details.
Kind regards,
Daniel
Hi,
Thanks for that. Does it make any difference if you deactivate all plugins except WooCommerce? You could also try to activate the parent theme, to see what happens then.
Best regards,
Rikard
Hi Rikard,
thank you for your help.
It is really an issue with plugin “Product Filter for WooCommerce”. When in plugin settings I deactivate the ajax option, the webshop works perfect.
I hope that the plugin will have an update soon :)
Kind regards,
Daniel
Hi,
Glad to hear that you have this sorted out, and thanks for sharing the issue with the plugin as it will alert other users with this plugin.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike