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  • April 6, 2018 at 6:03 pm #938331
    lhoy

    I had a 45 minute screen sharing session with the WooCommerce happiness engineer to help with my bookings plug-in. The issue I am having is a booking product is not displaying correctly with Enfold, but when we activated another theme, it displayed correctly. Instead of displaying correctly, I am getting a very long list of PayPal buttons and it won’t display the calendar. It takes a very long time for page to load as it “appears” it may be trying to load every single day or option as separate purchases. He couldn’t see any issues with my bookings settings that would be causing the issue nor did any other settings seem to be the issue. It displayed perfectly with one of the WP default themes.

    Here is the product page that shows the issue: https://leehoyphotography.com/index.php/product/half-day-birding-tour/

    Thanks,

    Lee

    April 9, 2018 at 7:15 am #938976
    Victoria

    Hey lhoy,

    I don’t see the buttons that you’re describing, have you removed the purchase button. Can you please add it back so that we can see the issue.

    Best regards,
    Victoria

    April 12, 2018 at 3:42 am #940739
    lhoy

    So sorry about that!

    https://leehoyphotography.com/index.php/product/full-day-birding-tour/

    I had removed so I could edit the pages and see the results. I put back on this tour.

    Thanks,

    Lee

    April 13, 2018 at 12:08 pm #941439
    Victoria

    Hi lhoy,

    This page is not working completely.
    Can you please check server log for error?
    Here is how to find it: http://snapcreek.com/blog/wordpress-error-log-friend/

    Best regards,
    Victoria

    April 13, 2018 at 12:31 pm #941449
    Ismael

    Hi,

    Thank you for the update. It’s an issue with the Product Purchase Button element. Please try this fix.

    // https://kriesi.at/support/topic/avia-editor-product-purchase-button-crash-the-page-at-variable-products/#post-927017

    Best regards,
    Ismael

    April 13, 2018 at 6:11 pm #941628
    lhoy

    Victoria,

    I don’t have a lot of experience in editing php files (in fact, none). I did open the public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/buttons.php file but I couldn’t find anything about the product snippet button to replace. And I don’t see the file name at the link shown in the resolution post in the linked thread above.

    Any help is GREATLY appreciated. I use ENFOLD because I am not an HTML, CSS, etc. programmer! Thanks for an awesome product and great support!

    Lee

    April 15, 2018 at 9:34 pm #942296
    Basilis

    Hi,

    Have you tried the solution from the page Ismael has provided?

    If you are not able to make it work, then please consider to hire someone who will help you with the modification, it is something faster to be done.

    Best regards,
    Basilis

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