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  • #613223

    I have been using WooCommerce and their Booking plugin by Tyche Software on an Enfold site for a couple of years now with no hitch. A recent upgrade has created an issue for the client though.
    The booking plugin basically allows clients to purchase a block of time and reserve it ( this is for an art’s class). When a client selects 1 item and goes to the shopping cart everything works out ok. The time slot is reserved and the charge for the item is the full price.
    The problem occurs when a client chooses two or more of the same glass (aka enrolling a friend). Then if they add it to the cart and go to the shopping page the price has been divided by how many items were selected. (example, a $49 class for two people will now show at purchasing two $24.50 classes to equal $49 in the cart)
    To add a further wrinkle, if the quantity change is done a the shopping cart level instead of the product level, everything works fine.
    I have been able to trouble shoot this to being a conflict with current version of their software and your theme as when I disable all plugins but WooCommerce and the Booking plugin the problem still exists, but if I activate a generic WP theme and activate all plugins, the issue goes away.
    I am using WP: 4.5
    Enfold: 3.5.2
    And All plugins are up to date.
    I have contacted the plugin developer as well and am hoping for a resolution to this between you both.
    The developer is here: https://www.tychesoftwares.com/forums/topic/pricing-issue-on-product-page/#post-247362

    I have posted admin credentials below in case you need to look inside.
    Thanks in advance for any help you can give.

    #613226

    Hi themeforesttony!

    We will do give it a look, but please provide us some time so we can find the issue.
    Thanks a lot

    Best regards,
    Basilis

    #615943

    Basillis,
    I wanted to let you kn ow I have been able to resolve the issue with the plugin developer. It was a compatibility issue with the current versioning of each platform. Thanks for your time.

    #616041

    Hi!

    Glad you got it resolved :) We have put together some useful info about enfold theme please feel free to check it out here – http://kriesi.at/documentation/enfold/

    Regards,
    Vinay

Viewing 4 posts - 1 through 4 (of 4 total)
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