Viewing 10 posts - 1 through 10 (of 10 total)
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  • January 8, 2020 at 10:41 am #1171379
    stimmungshoch

    Hello Kriesi team. Thanks for the good forum and all the best for 2020. One question: I want to use woocommerce / germanmarket /. I also installed everything. But now I have a problem with the standard shop page. It doesn’t work. I have already reset the pages “shop” of woocommerce. No improvement. What is wrong?

    https://momentumfotografie.de/shop/

    January 8, 2020 at 7:13 pm #1171564
    Victoria

    Hey stefan,

    https://share.getcloudapp.com/P8uY6BKx I cannot see the page. How can I access it?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 9, 2020 at 12:14 am #1171659
    stimmungshoch

    Hello Victoria,

    I think I was wrong. I am only interested in the “shop” page. This is a page that is automatically installed automatically by woocommerce.
    For comparison see here (test environment):
    https://shop.momentumfotografie.de/shop/
    But on my page where I want to build the actual shop, this page doesn’t work.
    I have built my own page (overview page) on which I want to show my products in an overview.

    shopseite_sx

    I’m not sure what this “shop” page is for.
    This page may be important because there are links from other shop subpages to the page.
    Thank you for your help.

    January 10, 2020 at 10:37 pm #1172304
    Basilis

    Hi,

    The shop page is this assigned from the Settings Page of the WooCommerce.

    Best regards,
    Basilis

    January 17, 2020 at 11:12 am #1175307
    stimmungshoch

    Hi,

    yes i do this but than this will not work here (403 Forbidden)
    https://www.momentumfotografie.de/shop/

    I create a blank new page than and import demo-files here this work “normaly”
    and here this work
    https://shop.momentumfotografie.de/shop/

    I also made sure that the “Shop” page was selected correctly in the WooCommerce settings. I also tried woocommerce to create all standard pages again. (Status -> Tools -> Create standard WooCommerce pages)

    Thanks!

    • This reply was modified 4 years, 11 months ago by stimmungshoch.
    January 20, 2020 at 2:02 pm #1176296
    Ismael

    Hi,

    Thank you for the update.

    yes i do this but than this will not work here (403 Forbidden)

    We didn’t find anything unusual in the dashboard or in the installation as a whole. Did you modify the .htaccess file previously? Please post the content of the file on pastebin.com. We would like to check it. Also, try to resave the Settings > Permalink options.

    Best regards,
    Ismael

    January 22, 2020 at 11:37 am #1177126
    stimmungshoch

    Hi, this are really strange.
    “Also, try to resave the Settings > Permalinkk”
    This i do

    Here you will find the .htaccess -> Private Content

    Thanks for support
    Stefan

    January 23, 2020 at 12:39 pm #1177578
    Ismael

    Hi,

    Thank you for info.

    The .htaccess file looks fine. Can we access the file server? Please post the FTP details in the private field. We’ll try to browse the installation.

    Have you tried to temporarily deactivate the plugins? Did you happen to create a folder called shop inside the root directory of your installation?

    Best regards,
    Ismael

    January 27, 2020 at 11:18 am #1178637
    stimmungshoch

    Hello Ismael, sorry for the delay
    This wars the rigth Tip. I found a old directory “shop” :-)
    Now everythink is clear and fine.
    This topic we can close :-)
    THANKS again for the great support!

    • This reply was modified 4 years, 10 months ago by stimmungshoch.
    January 28, 2020 at 5:27 am #1178865
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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