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Posts
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Hello.
Can you please give me the link to WooCommerse plugin I will use to activate the Advanced layout editor in Woo Commerce in my Enfold Theme?
Enfold’s layout editor will not work when I post the regular WooCommerse plugin in the Enfold Theme, that I have built for my client. Nice if you can help me to see what can be wrong. Or would you recommend me to use another plugin for my client’s online store, like Magento Commerce?
Best regards from @SHRDesign.Silje
Hey Silje,
I’m not sure I understand the problem you are having, the Layout Builder should work without any plugins. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for that, the details are not working though:
Ukjent brukernavn. Sjekk igjen eller prøv med e-postadressen din.
Please check and verify.
Best regards,
RikardHello @Rikard
When I use the Advanced Layout Editor on my costumers new website gallerinostegaten.no the content element just
disappear after I have saved it, instead of being saved. Is it something I have installed to fix this? I have installed Disable Gutenberg at the site. Is this a bug within the new version of WordPress, or is it some more plugins I have to upload? I´m glad if you can help me.Best regards from @Siljerang
Hi siljerang,
Where can we see and reproduce the new problem you are having? It’s likely due to open html markup in your content, please try looking for anything like that.
<strong>Bold text closed properly</strong>Best regards,
RikardHei @Rikard
Thanks. Yes, I did find a place where I had written Bold text closed properly. Tok it away, and than I could save the elements in content aganin. Thank you. I´m so glad.😊
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We have also a problem to use the Contact Form on our website https://bjornafjordenopplevelser.no/contact-us/
We use the contact form from Avia Layout Builder.
When you click on “send”, the customer do not receives an e-mail, and it will not send the information to the e-mail I have written in the form that goes to the owner of the page, like it did before. I think it’s because of the spam their mail has been through, which came from the website.
Now I have taken away the Contact Form from the site waiting for help from you to find out what`s wrong.
Can you help me?Hei @rikard
We have a problem to use the Contact Form on our website https://bjornafjordenopplevelser.no/contact-us/
We use the contact form from Avia Layout Builder.
When you click on “send”, the customer do not receives an e-mail, and it will not send the information to the e-mail I have written in the form that goes to the owner of the page, like it did before. I think it’s because of the spam their mail has been through, which came from the website.
Now I have taken away the Contact Form from the site waiting for help from you to find out what`s wrong.
Can you help me?Hei @rikard
In the file manger i found an error_log:
[Tue Aug 18 15:11:01.203892 2020] [ssl:error] [pid 3496841] AH02032: Hostname http://www.bjornafjordenopplevelser.no:443 provided via SNI and hostname http://www.bjornafjordenopplevelser.no provided via HTTP are different
[Tue Aug 18 15:11:02.642252 2020] [ssl:error] [pid 3497211] AH02032: Hostname bjornafjordenopplevelser.no:443 provided via SNI and hostname bjornafjordenopplevelser.no provided via HTTP are differentCan you tell me what to do with this to get the contact form ok again?
Hope to here from you soon. My customer can´t wait anymore?
Thanks for helping me out of this problem.😊Best regards from @siljerang
I just want to tell you that It was the host of my customers mail, that have not opened the e-mail to send from the Contact form, after the spam.
I´m glad we found out what was wrong. And it´s nothing wrong with the Contact Form in Enfold. 😊I´m so glad.
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