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  • #1062059

    Hi Enfold team,

    I am having an issue on multiple websites (I’ve purchased multiple licenses) that have Woocommerce installed where the toggle toolbar (my kitchen sink in the WYSIWYG editor) is missing. I have, indeed, tracked down the issue to an Enfold + Woocommerce conflict through multiple tests. It’s strange that this is happening on multiple sites of mine – anyone else having this issue?

    Thank you in advance!

    #1063251

    Hey kellyCraftMedia,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1063889

    Please see below!

    #1064665

    Hi kellyCraftMedia,

    Can you please give us the link to the page where the issue is?

    Best regards,
    Victoria

    #1064755

    Page? It’s on all the pages, posts, etc. On all WYSIWYG text editors. I sent you a screenshot in the first post but have included it again below!

    #1065549

    Hi kellyCraftMedia,

    Best regards,
    Victoria

    #1066076

    Hi VIctoria,

    I have checked this on two computers and multiple browsers – a PC (Chrome & Opera), a Mac (Firefox and Chrome) and an iPad (Safari) and could not access the kitchen sink toggle like your last screenshot.

    This is happening to other Enfold websites of mine as well, so it’s not exclusive to the website or server/hosting.

    Thank you!

    #1066959

    Hi kellyCraftMedia,

    I went to your website Theme options and at the bottom of the first tab, I chose Classic editor, not the Blocks editor. Then the text block works as expected. Please try.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1068686

    I see now!

    Is this option only available in the latest version? (I don’t see it in one of my other sites, but I need to spend some time and update the theme and wordpress version)

    Thanks!

    #1070816

    Hi,
    Sorry for the late reply, yes this is a new option, please try to update your other sites.

    Best regards,
    Mike

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