Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 2, 2018 at 7:42 pm #1029292
    amanda-mdllc

    Good Afternoon!

    I have used your beautiful theme for another client and we have WooCommerce set up with the plugin WooCommerce advanced extra fees and reductions since we are adding a Convenience fee on checkout. By having this enabled the fee works perfectly but now the text for that plugin shows up on the checkout page (https://drive.google.com/file/d/1WnqrvBb19bKxzDIDHinWcaqpg2ycc8Or/view?usp=sharing). I have added this CSS to try and get it to not display but no such luck.

    #top #payment ul.payment_methods li.wc_payment_method payment_method_id_extrafeediscount {
    display:none!Important;
    }

    Would you be able to help me hide this radio button. It serves no purpose and is confusing to the user. You will have to add an item to the cart and go thru the checkout process to see the text that I am wanting to be removed. ((https://drive.google.com/file/d/1WnqrvBb19bKxzDIDHinWcaqpg2ycc8Or/view?usp=sharing)

    Thanks so much in advance!
    ~Amanda

    November 5, 2018 at 9:33 pm #1030046
    Nikko

    Hey amanda-mdllc,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    November 6, 2018 at 11:40 pm #1030622
    amanda-mdllc

    Hello there!
    I have created a WP user for you on the website.
    Thanks so much for taking the time to help me get this little bit of text hidden from the checkout page. :)

    ~Amanda

    November 12, 2018 at 3:20 am #1032395
    Ismael

    Hi,

    I would like to test the css code but I can’t access the theme options panel. Please set the user role to admin. Have you tried disabling the Performance > File Compression settings?

    Best regards,
    Ismael

    November 12, 2018 at 4:51 pm #1032658
    amanda-mdllc
    This reply has been marked as private.
    November 14, 2018 at 5:02 am #1033317
    Ismael

    Hi,

    I disabled the File Compression settings from the Enfold > Performance panel. Please try the css code again.

    Best regards,
    Ismael

    November 14, 2018 at 7:20 pm #1033623
    amanda-mdllc

    Good Afternoon Ismael,

    I had tried the CSS code again and the radio button on the checkout page still displays “Advanced extra fees and reductions
    Allows to add an extra fee or a reduction based on a payment method, shipping method, address, products, and more…”

    This text serves no purpose at all and I think scares the customers off. We are using that plugin since we are adding a merchant convenience fee for processing.

    November 15, 2018 at 3:17 pm #1033993
    Ismael

    Hi,

    I added the code at the very top of the Quick CSS field:

    #top .wc_payment_method.payment_method_id_extrafeediscount {
    display: none !important;
    opacity: 0;
    visibility: hidden;
}

    Best regards,
    Ismael

    November 15, 2018 at 4:07 pm #1034012
    amanda-mdllc

    Ismael you are the man!
    Thank you so much :)

    ~Amanda

    November 16, 2018 at 7:43 am #1034313
    Ismael

    Hi,

    You’re welcome. I’ll close the thread now. :)

    Have a nice day.

    Best regards,
    Ismael

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