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Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 12, 2018 at 6:10 pm #941070
    Yoolia

    Hello,
    We have a problem on our website: the “add to cart” javascript is actually not working; however the link does add the product directly to the cart, but it takes the user to the cart page.
    We tried to look into some threads but none could solve our problem.

    Thanks for your help,

    Julia

    April 13, 2018 at 2:57 pm #941529
    Victoria

    Hey Yoolia,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 16, 2018 at 1:27 pm #942560
    Yoolia
    This reply has been marked as private.
    April 17, 2018 at 6:40 am #942948
    Rikard

    Hi,

    Thanks for that, though the login details are not working. Could you check and verify please? If I’m not mistaken there should be an option in WooCommerce to manage what happens when an item is added to the basket, could you have a look for that as well please?

    Best regards,
    Rikard

    April 17, 2018 at 10:27 am #943040
    Yoolia

    Hi Rikard,

    Thank you for your answer. After looking deeply into the settings we found that there was an option to manage the action after clicking add to cart, you were right; we were looking into the “Checkout” tab of the settings but the option is in the “Products” tab.

    Regards,
    Julia

    April 18, 2018 at 5:51 am #943406
    Rikard

    Hi Julia,

    Thanks for the feedback, so I’m guessing that solved your problem?

    Best regards,
    Rikard

    April 18, 2018 at 12:23 pm #943563
    Yoolia

    Absolutely, thank you!

    Regards,
    Julia

    April 19, 2018 at 5:30 am #943884
    Rikard

    Hi,

    Great, thanks for the feedback. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    April 19, 2018 at 5:30 am #943885
    Rikard

    Closing thread.

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Viewing 9 posts - 1 through 9 (of 9 total)
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