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Viewing 7 posts - 1 through 7 (of 7 total)
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  • June 15, 2016 at 10:17 pm #648880
    spa-kb

    hello
    my site is updated with last Enfold Version 3.6.1

    i got an update of woocommerce
    i have updated Woo-commerce plugin to ver 2.6
    after update i get this error Fatal error: Uncaught DivisionByZeroError: Modulo by zero in /home/spa…..
    have you any idea to solve this issue

    thank you
    Baruch

    June 17, 2016 at 4:51 am #649535
    Rikard

    Hi Baruch,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    June 17, 2016 at 8:38 am #649650
    spa-kb

    Thank you Rikard
    first to let you know’ we have restored an early backup to have a working site,so the Error is wont show,
    i have woo-commerce Plugin V 2.6 waiting to be updated.
    im adding the info you asked for
    hope this issue is done soon
    Cheers
    Baruch

    June 20, 2016 at 10:51 pm #651130
    spa-kb

    Hello Rikard
    have you found the problem?
    thanks
    Baruch

    June 21, 2016 at 1:04 am #651156
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    June 22, 2016 at 6:33 pm #652339
    spa-kb

    Thanks Andy
    i did all steps you asked for, all Via FTP.
    i set a default WP theme than
    Deleted from hosting the child and parent Enfold Themes
    uploaded a new enfold ZIP file to themes folder, added my child theme,
    site works well UNTIL woocommerce update
    i tray surf to shop i get that
    Fatal error: Uncaught DivisionByZeroError: Modulo by zero in /home….

    cheers
    Baruch

    June 22, 2016 at 8:50 pm #652363
    Basilis

    Hi!

    based on the errors you pasted us, it seems that woocommerce has to be updated also.
    Please do that also and let us know if those issues are slved.

    Thanks a lot for your patience and understanding

    Regards,
    Basilis

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