Viewing 20 posts - 1 through 20 (of 20 total)
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  • December 14, 2017 at 1:12 am #888678
    wealthyone

    Hi

    I noticed my woo cart only say a line of words and not the proper cart.
    It formats like this

    Billing details First name *Last name *Company nameCountry *AustraliaStreet address *Suburb *State *Select an option…Australian Capital TerritoryNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern AustraliaPostcode *Phone *Email address * Ship to a different address? First name *Last name *Company nameCountry *AustraliaStreet address *Suburb *State *Select an option…Australian Capital TerritoryNew South WalesNorthern TerritoryQueenslandSouth AustraliaTasmaniaVictoriaWestern AustraliaPostcode * Order notes Your order Product Total

    I can add to cart properly and the cart icon shows the product in it, but when clicking the cart icon it shows words only with no formatting.

    Any ideas??

    Thanks

    December 14, 2017 at 4:14 am #888729
    John Torvik

    Hey wealthyone,

    Please, can you provide your website link and WP credentials and the step by step to reproduce it.

    Best regards,
    John Torvik

    December 14, 2017 at 12:24 pm #888849
    wealthyone

    Sure
    I have set up a admin login for you

    Go to shop, buy an item, then go to cart.
    See the unformated page of cart with no links etc..
    Just words and no formatting

    Thanks

    • This reply was modified 7 years ago by Victoria.
    December 15, 2017 at 12:06 am #889139
    wealthyone

    I see you have logged in 7 hours ago but not reply here.
    Did you not fix it??

    Thanks

    December 16, 2017 at 6:09 pm #889612
    Victoria

    Hi wealthyone,

    Can you please switch to the default theme and see if the issue remains. Make sure to have a backup.

    Best regards,
    Victoria

    December 17, 2017 at 9:34 am #889752
    wealthyone

    default theme as in WordPress default?

    Have done this previously on other Enfold sites and I lost ALL settings etc.

    December 18, 2017 at 12:06 am #889858
    Mike

    Hi,
    These are the errors you have on the check out page:
    2017-12-17_165534
    You have 2 elements with non-unique id #_wpnonce, meaning that you need to rename one of them. Read here for more info: https://goo.gl/9p2vKq (link from the console)
    The other error (The SSL certificate used to load resources from https://www.paypalobjects.com will be distrusted in M70) leds to this statement:

    by December 1, 2017, Symantec will transition issuance and operation of publicly-trusted certificates to DigiCert infrastructure, and certificates issued from the old Symantec infrastructure after this date will not be trusted in Chrome.

    If the SSL certificate is distrusted, then resources such as styling will not load. Your check out seems to be with PayPal, the source for the SSL certificate. Please check with PayPal if there is a solution.

    Best regards,
    Mike

    December 18, 2017 at 12:10 am #889860
    wealthyone

    Thanks Mike.
    I will look into this straight away and let you know how I go.

    December 18, 2017 at 1:07 am #889872
    Mike

    Hi,
    Glad to hear, thanks for using Enfold.

    Best regards,
    Mike

    December 18, 2017 at 6:40 am #889920
    wealthyone

    I couldnt find how to ‘fix ‘ this right now, but tested by removing Paypal as an option to buy products and the error still exists..

    Any ideas??

    December 18, 2017 at 1:56 pm #890010
    wealthyone

    Apparently has nothing to do with paypal…
    Have deactivated all but Woocommerce..

    ??

    December 20, 2017 at 2:00 am #890680
    wealthyone

    Someone from Enfold logged in yesterday but havent reported anything.
    Did you find a cause…
    Its only happening with my Enfold themes

    December 21, 2017 at 5:09 am #890993
    Mike

    Hi,
    I see your Paypal warning is gone now, which is good, but you still have 2 elements with with the same id #_wpnonce warning.
    2017-12-20_215513
    Can you please Try disabling your plugins to see if that solves the issue.

    Best regards,
    Mike

    December 21, 2017 at 6:07 am #891020
    wealthyone

    yes I did
    (Have deactivated all but Woocommerce..)

    December 21, 2017 at 6:53 am #891026
    wealthyone

    Has the theme been updated with Woocommerce new files recently..
    How do I swap your files with new Woo files

    December 21, 2017 at 7:02 am #891029
    wealthyone

    ok it is definately something to do with the theme enfold.
    I swapped back to standard WP 17 theme and it worked and looked as it should..
    Put it back to Enfold theme and the error was back

    December 21, 2017 at 10:57 am #891067
    wealthyone

    ok I found the code with help from another tech..
    it was code that was given to me from within this forum.

    Add read more to category listing

    So have removed it for now..

    I guess now I need to work out if I need that code or get it fixed

    December 21, 2017 at 11:29 am #891090
    Mike

    Hi,
    That’s good news. shall we close this then?

    Best regards,
    Mike

    December 21, 2017 at 11:42 am #891093
    wealthyone

    Yes this is now SOLVED…

    December 21, 2017 at 11:51 am #891098
    Mike

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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