Tagged: enfold update error, won't save
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April 25, 2016 at 9:53 am #621108
I’ve updated to 3.5.3 and WP4.5 after things were acting glichy.
Still not working properly….flashes when choosing differnent menu items and will NOT save any of my edits! I’m supposed to have this site delivered by morning…super stressed :(
If you get logged in, go to the Contact page and try to edit it….it looks all messed up.
I did the purge, cleared caches, added the function code. Tried different browsers. Something is wrong.
Please help as soon as you are able.
April 26, 2016 at 7:50 am #621960Hey BrendaSarg,
Could you try to enable debug mode in order to see shortcodes and then copy/paste the shortcode of that page to a new one please? http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Best regards,
RikardApril 27, 2016 at 7:30 am #622793Ok, I did that.
Messed up there as well. Would you mind logging in and seeing how I can get this fixed and up running?April 29, 2016 at 2:33 pm #624496Hi,
please deactivate all plugins to check which one is causing this issue and let us know if things get better for you.
If you have done this then let us know if we are allowed to deactivate one ore more of your plugins as well for testing purposes?If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
AndyApril 29, 2016 at 6:14 pm #624676Ok…did that. Deactivating didn’t do anything. I just updated the enfold to the very latest again. Still like that.
I’ld really like to get this sorted out today!
I’ve already sent my log-in. Please take a look?
April 29, 2016 at 11:00 pm #624817Super frustrated! This issue was posted 4 days ago and I still can’t SAVE MY PAGE!
I’ve created a new one…put in a grid, add content, save and it’s gone again.
I know you aren’t supposed to re-comment on your posts, but how long do I have to wait????
May 2, 2016 at 7:24 am #625487Hi Brenda,
Sorry for the long wait, we have updated our support system so replying to your own thread does not send it to the back of our queue anymore.
Anyway, you have an error in your markup on that page:
Serving all of <strong>Central Alberta</stong>
I’ve changed it to:
Serving all of <strong>Central Alberta</strong>
If you should experience anything like this in the future it should be the first thing to check as open html markup breaks the editor.
Thanks,
Rikard -
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