Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1047227

    When I updated to the new version all my Widgets got cleared out.
    How do I get them back?
    Widgets Screen Capture

    #1047273

    Hey,

    Which version of Enfold have you been using before updating?
    If you were using a very old version, which did not supported widget ID’s that WordPress requires, that might be the reason.
    If your hosting provider has a backup, please ask them to revert the changes otherwise you might need to recreate those widgets i’m afraid.

    Regards,
    Yigit

    #1047274

    Yigit,
    I updated from Version: 4.4.1.
    Okay, I can do both restore and create I just was hoping for a quick fix.

    Thank you for your reply.

    #1047279

    Hi,

    That actually should have not been the case then. When WordPress required ID’s for widget areas, we have included in an Enfold update and only then some users experienced this issue but as far as i know, none of the users had this issue recently. Sorry about that!

    Best regards,
    Yigit

    #1047301

    It’s okay strange thing I just saw it remembers them but just didn’t add them back to the place they need to be.
    Just made them Inactive
    Inactive Widgets

    #1047320

    Hey!

    Nice! Glad they are there!
    Shall we mark this thread as resolved? :)

    Best regards,
    Yigit

    #1047322

    Yes, we can.

    Thank you again

    #1047334

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Widgets Lost when updating to 4.5.1’ is closed to new replies.