Viewing 8 posts - 1 through 8 (of 8 total)
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  • #912223

    Hi,
    something strange happens in my widgets area.
    En all pages all widgets in footer are ok. But in one page 1st and 2nd column of widgets are not visible.
    Could you tell me what may happen?

    Thanks!!

    #912336

    Hey cipriana,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #912354

    Hi! here you have the credentials.
    Thanks

    #912383

    Hi,

    Thanks for providing admin access, I have added this css code in Quick CSS (located in Enfold > General Styling) and flushed out autoptimize cache:

    .footer_color .widgettitle, 
    .footer_color a {
        color: #fff !important;
    }

    Let us know if you need further assistance :)

    Best regards,
    Nikko

    #912502

    hi, thanks!!
    do you know what happened?

    thanks

    #912646

    Hi,

    I think there was some CSS causing the problem, adding Nikko’s CSS corrected it.

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #912683

    Ok, thank you very much guys!

    #912928

    Hi,

    Glad we could help!
    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Basilis

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘widgets don´t appear’ is closed to new replies.