Viewing 20 posts - 1 through 20 (of 20 total)
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  • September 17, 2025 at 5:17 pm #1489316
    oxyde31

    Hello,
    The widget page is completely inactive; none of the buttons are working. In debug mode, I get the following error message:
    Une erreur de type E_ERROR a été causée dans la ligne 153 du fichier /homepages/21/d858425693/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-mailchimp.php. Message d’erreur : Uncaught TypeError: strip_tags(): Argument #1 ($string) must be of type string, array given in /homepages/21/d858425693/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-mailchimp.php:153
    Stack trace:
    #0 /homepages/21/d858425693/htdocs/wp-content/themes/enfold/framework/php/widgets/widget-classes/class-avia-mailchimp.php(153): strip_tags()
    #1 /homepages/21/d858425693/htdocs/wp-includes/class-wp-widget.php(535): aviaFramework\widgets\avia_mailchimp_widget->form()
    #2 /homepages/21/d858425693/htdocs/wp-admin/includes/widgets.php(276): WP_Widget->form_callback()
    #3 /homepages/21/d858425693/htdocs/wp-includes/widgets.php(845): wp_widget_control()
    #4 /homepages/21/d858425693/htdocs/wp-admin/includes/widgets.php(119): dynamic_sidebar()
    #5 /homepages/21/d858425693/htdocs/wp-admin/widgets-form.php(552): wp_list_widget_controls()
    #6 /homepages/21/d858425693/htdocs/wp-admin/widgets.php(34): require(‘/homepages/21/d…’)
    #7 {main}
    thrown
    Thank you for your help

    September 17, 2025 at 7:19 pm #1489322
    Rikard

    Hey oxyde31,

    Which version of the them are you running?

    Best regards,
    Rikard

    September 17, 2025 at 7:43 pm #1489323
    oxyde31

    Enfold 7.1.2
    php 8.3.25
    WP : 6.8.2
    I tested the site with all extensions disabled, without results.

    September 18, 2025 at 11:00 am #1489350
    Rikard

    Hi,

    Thanks for that, but we cannot reproduce this problem. We haven’t had any other reports of this being a problem either. Did you add any customisations which might be causing this to happen?

    Best regards,
    Rikard

    September 19, 2025 at 12:44 pm #1489393
    oxyde31

    Hi Rikard,
    I deleted all the changes in quick CSS in the theme options.
    I reinstalled the latest version of Enfold and I disabled all the extensions…
    No change, allways the same error
    Could I give you private login details to explore the site?

    • This reply was modified 2 weeks, 5 days ago by oxyde31.
    September 19, 2025 at 2:00 pm #1489395
    Rikard

    Hi,

    Yes, you can send login details in private.

    Best regards,
    Rikard

    September 19, 2025 at 3:03 pm #1489397
    oxyde31

    Private

    • This reply was modified 2 weeks, 4 days ago by Rikard.
    September 20, 2025 at 8:58 am #1489412
    Rikard

    Hi,

    Thanks for that. Does your site have a URL as well?

    Best regards,
    Rikard

    September 20, 2025 at 9:14 am #1489413
    oxyde31
    This reply has been marked as private.
    September 20, 2025 at 6:56 pm #1489420
    Rikard

    Hi,

    Thanks for that. Are you able to check if other PHP version are working? For example 8.1 or 8.2?

    Best regards,
    Rikard

    September 20, 2025 at 11:37 pm #1489423
    oxyde31
    This reply has been marked as private.
    September 21, 2025 at 4:31 pm #1489428
    Rikard

    Hi,

    Thanks for that. I’m not sure that I understand your last message though, I’m asking if you are able to select a different PHP version for the site that you are having problems with?

    Best regards,
    Rikard

    September 22, 2025 at 3:34 am #1489436
    oxyde31
    This reply has been marked as private.
    September 22, 2025 at 10:19 am #1489453
    Rikard

    Hi,

    Thanks for the update. What happens if you completely delete the current theme files, then upload them again? You can do that via the WordPress dashboard, or FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Rikard

    September 22, 2025 at 1:39 pm #1489462
    oxyde31
    This reply has been marked as private.
    September 22, 2025 at 3:56 pm #1489465
    Rikard

    Hi,

    What happens if you change your site URL to https on the page in private?

    Best regards,
    Rikard

    September 22, 2025 at 6:24 pm #1489466
    oxyde31
    This reply has been marked as private.
    September 23, 2025 at 4:06 pm #1489496
    Rikard

    Hi,

    Thanks for the update. Do you have a full server error log? If so, then please share it with us.

    Best regards,
    Rikard

    September 24, 2025 at 4:04 pm #1489530
    oxyde31
    This reply has been marked as private.
    September 24, 2025 at 7:31 pm #1489536
    Rikard

    Hi,

    Thank for that, but I’m not sure I understand what you mean by your last post. I’m asking for a error log, not a access log. You should be able to get the error log from your hosting provider user interface, or via their support.

    Best regards,
    Rikard

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