Tagged: ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 19, 2017 at 10:25 pm #736119
    iedigitaldesign

    I’ve followed the instructions from the Enfold documentation in regard to adding a widget to the header area. The area and the widget have been added, but the widget itself (and any other widget) doesn’t work when it’s in that particular area. It’s a bit of an odd situation and I can’t figure out why it’s happening especially considering that I followed the instructions precisely.

    January 20, 2017 at 8:28 am #736286
    Vinay

    Hey iedigitaldesign,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login link (password to access if any for the login page) and credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Vinay

    January 20, 2017 at 6:20 pm #736608
    iedigitaldesign

    There’s a special login URL…

    January 25, 2017 at 9:56 am #738220
    Vinay

    Hi,

    Thank you for sharing the login URL I tried to login to wp admin area again but it does not please re-check the credentials and send us the working credentials so we can further investigate this issue.
    Best regards,
    Vinay

    January 25, 2017 at 7:01 pm #738522
    iedigitaldesign

    I created one specifically for kreisi…

    January 27, 2017 at 3:47 pm #739428
    Vinay

    Hi,

    There was an issue with z-index:-1 in quick css of the widget I have updated it to 999 and is working fine now :)

    Please review the site and let us know if you have any questions.

    Best regards,
    Vinay

    January 27, 2017 at 8:45 pm #739565
    iedigitaldesign

    Holy cow! Thank you so much. I’d been pulling my hair out troubleshooting this.

    January 29, 2017 at 1:09 am #739883
    Vinay

    Hi,

    Glad we could help!
    Please take a moment to review our theme on themeforest https://themeforest.net/downloads
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold :)

    Best regards,
    Vinay

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Widget in Header’ is closed to new replies.