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  • #587326

    Hi

    Could you, please, have a look here: http://www.catherinefetz.com/
    In the footer, there should be the widget Facebook LikeBox , but it still does not appear correctly.
    On my computer, on chrome, safari and Firefox, it appears well.
    For my client, on safari, it does not appear at all.
    This module seems to be unstable on safari.

    Could you help me ?

    #587331

    Hi Catherine2016 ;
    Here is what I see with Safari Version 9.0.3 (9537.86.4.4), on mac (10.9.5)
    See the image

    #587415

    That’s exactly what i see too. For me there’s no problem.
    But for 2 people, my customer and his community manager, it is not the case with safari.
    They are on Safari Version 9.0.3 too.

    To help you, it is the same problem with the social link bar on this page:

    Is there a link between this two bugs ? I do not know, I guess so .

    • This reply was modified 8 years, 10 months ago by Catherine2016.
    #587706

    Please could you have a look on this ?

    #588198

    Hi,

    Are you using any caching plugins? If so please try to clear their cache and disable them to see if that helps. If not then please post admin login details in private and we’ll have a closer look at it.

    Regards,
    Rikard

    #588439

    No, there aren’t caching plugins on my client navigator… :-(

    Please find below admin login details
    Thank you in advance

    #589303

    Hey!

    I checked your website on Safari 9 and could not reproduce the issue on my end as well :/

    Best regards,
    Yigit

    #597654

    Hello,
    I had and and still have problems with the Enfold Facebook Like Box.
    Without any clear reason the box sometimes shows up, and sometimes is hidden. I disactivated the plugins, but right now it’s not working.
    Before it also disappeared when a adblock was activated (also on the kriesi page).
    You now something about it? Any help?
    Thanks a lot
    Sven

    #597659

    Sorry, now I can see the box again, but I don’t understand why, I changed nothing.
    Thanks

    #598266

    Hi,

    It was most likely due to caching then, next time you experience something like that then please try clearing your browser cache and reload a few times.

    Regards,
    Rikard

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