Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 13, 2018 at 5:12 pm #972380
    craigriches

    Hi, I am trying to work out why the 3rd subcategory of my parent category is jumping to a second row instead of occupying the 3rd column space.
    Can anyone give me some advice in how to fix it (without affecting mobile layouts for tablet and phone)?

    Content details in PVT

    June 14, 2018 at 9:10 am #972687
    Rikard

    Hey Craig,

    Please try the following in Quick CSS under Enfold->General Styling:

    @media only screen and (min-width: 991px) {
.shop_columns_3 .products .product {
    width: 32% !important;
}
}

    Best regards,
    Rikard

    June 14, 2018 at 7:57 pm #972983
    craigriches

    Hi, Rikard, the code worked on the page concerned, but only partially for my categories as a whole because it makes the first line of subcategories 3 across, but if you have more than 3 subcats it shows the same behaviour.
    I have another category for instance, 1 parent and 5 subcategories
    Here is how it renders on screen:
    1st row = 3 across
    2nd row = 1
    3rd row = 1

    Page link in Pvt Content to illustrate

    June 16, 2018 at 6:10 pm #973679
    Victoria

    Hi craigriches,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    June 17, 2018 at 11:39 am #973868
    craigriches
    This reply has been marked as private.
    June 17, 2018 at 12:05 pm #973870
    craigriches
    This reply has been marked as private.
    June 17, 2018 at 5:21 pm #973947
    Victoria

    Hi craigriches,

    Yes, I noticed that, we had that issue in some previous version of the theme, and it can be just the html cached, which is why I asked to deactivate caching.

    Best regards,
    Victoria

    June 18, 2018 at 11:18 am #974172
    craigriches
    This reply has been marked as private.
    June 18, 2018 at 10:33 pm #974502
    Basilis

    Hi,

    What is the password to access the page, I cant see it on first post.

    Best regards,
    Basilis

    June 20, 2018 at 11:35 am #975215
    craigriches
    This reply has been marked as private.
    June 21, 2018 at 10:40 pm #976026
    Basilis

    Hi,

    Would u mind disabling the cache, as it is the dev / staging so we can review properly?

    Best regards,
    Basilis

    June 22, 2018 at 7:46 am #976126
    craigriches

    Hi Basilis,
    Please refer to my response #973868 to Victoria regarding Cache deactivation.
    Admin login details in pvt content
    Regards
    Craig

    June 23, 2018 at 11:23 am #976884
    Victoria

    Hi craigriches,

    Yes, the outdated changed templates can be the reason for the issue. Did you have them replaced yet?

    Best regards,
    Victoria

    June 23, 2018 at 11:28 am #976890
    craigriches

    No, I haven’t had them updated yet.
    We are getting someone from codeable to do that for us and then will see if it is still occurring.

    June 23, 2018 at 1:34 pm #976944
    Victoria

    Hi craigriches,

    Ok, please let us know how that worked for you.

    Best regards,
    Victoria

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