Viewing 7 posts - 1 through 7 (of 7 total)
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  • #622816

    I used to get updates on the dashboard but no longer. i got support as i was told this would help me get updates but i dont get them on my wp dashboard. Why has this changed?

    #624526

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    #625289

    Ok . why do i need to do that. ive had updates to my site before with out an admin getting in my site.

    #625307

    Hi,

    It’s OK if you don’t want to do that but what we can do is limited without getting more information about the issue, try following the instructions here.

    Best regards,
    Josue

    #625414

    Ok Im not having any luck with that as its not showing an update. what user name and email do you want put in.

    #625845

    Hey!

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If that does not help, you can use (Email address hidden if logged out) to create an account but please post login credentials here privately so any available moderator can look into it.

    Best regards,
    Yigit

    #628128

    All sorted with this plugin.
    Thankyou

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Why dont i get updates on my enfold theme on my wordpress site ?’ is closed to new replies.