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January 31, 2023 at 8:44 am #1395989
Hi @enfold
pretty conflict with the enfold theme (latest download). I get a white-screen after activating the plugins with the enfold theme. first I thought it has to do with the plugins, but then I found out it only happens using the enfold theme. please take a look.Thank and see you
Michael F. Kraus-
This topic was modified 1 year, 7 months ago by
werbeagenturlauf.
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This topic was modified 1 year, 7 months ago by
werbeagenturlauf.
January 31, 2023 at 5:33 pm #1396066Hey werbeagenturlauf,
Thanks for the login details. I’m not sure I understand the problem you are having, you are getting a white screen at what point exactly?
Best regards,
RikardJanuary 31, 2023 at 6:06 pm #1396074Hi Rikard!
After activating the first WooCommerce plugins in Enfold I got the white screen.The typical way for me to look for the problem is to set all plugins on .hold and activate a wordpress theme such as 22 or 23. Than I activate all plugins one after the other to see which one causes the white screen. Everything’s fine with this way with the WP theme 23. Then I switch to enfold theme and get the white screen.
Best regards
MichaelJanuary 31, 2023 at 6:54 pm #1396089Hi Michael,
Could you share server error logs with us? Please note that our support is limited when it comes to debugging and fixing problems caused by third party plugins though. It would be great if you should share which plugin is causing this to happen as well, or are you saying that it happens when activating WooCommerce?
Best regards,
RikardFebruary 1, 2023 at 12:13 pm #1396200Hey Rikard,
I just wanted to make a screencast, deactivated all plugins, changed to child theme, startet the cast, open-end on plugin after thee other. AND? Nothing. Everything worked out fin. No more Whitescreen. Great. Maybe the website just needed a night an sleep …
Thank to you for always being ready to help!
Best regards
Michael FFebruary 1, 2023 at 12:53 pm #1396206Hi Michael,
Thanks for the update!
If the issue reoccurs, please go to Enfold theme options > Performance and switch to the “use minified JavaScrip files without merging” option in the “JS file merging and compression” field. The upcoming Enfold version includes a fix for this issue :)
Regards,
Yigit -
This topic was modified 1 year, 7 months ago by
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