Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 31, 2023 at 8:44 am #1395989
    werbeagenturlauf

    Screencast

    Hi @enfold
    pretty conflict with the enfold theme (latest download). I get a white-screen after activating the plugins with the enfold theme. first I thought it has to do with the plugins, but then I found out it only happens using the enfold theme. please take a look.

    Thank and see you
    Michael F. Kraus

    January 31, 2023 at 5:33 pm #1396066
    Rikard

    Hey werbeagenturlauf,

    Thanks for the login details. I’m not sure I understand the problem you are having, you are getting a white screen at what point exactly?

    Best regards,
    Rikard

    January 31, 2023 at 6:06 pm #1396074
    werbeagenturlauf

    Hi Rikard!
    After activating the first WooCommerce plugins in Enfold I got the white screen.

    The typical way for me to look for the problem is to set all plugins on .hold and activate a wordpress theme such as 22 or 23. Than I activate all plugins one after the other to see which one causes the white screen. Everything’s fine with this way with the WP theme 23. Then I switch to enfold theme and get the white screen.

    Best regards
    Michael

    January 31, 2023 at 6:54 pm #1396089
    Rikard

    Hi Michael,

    Could you share server error logs with us? Please note that our support is limited when it comes to debugging and fixing problems caused by third party plugins though. It would be great if you should share which plugin is causing this to happen as well, or are you saying that it happens when activating WooCommerce?

    Best regards,
    Rikard

    February 1, 2023 at 12:13 pm #1396200
    werbeagenturlauf

    Hey Rikard,

    I just wanted to make a screencast, deactivated all plugins, changed to child theme, startet the cast, open-end on plugin after thee other. AND? Nothing. Everything worked out fin. No more Whitescreen. Great. Maybe the website just needed a night an sleep …

    Thank to you for always being ready to help!

    Best regards
    Michael F

    February 1, 2023 at 12:53 pm #1396206
    Yigit

    Hi Michael,

    Thanks for the update!

    If the issue reoccurs, please go to Enfold theme options > Performance and switch to the “use minified JavaScrip files without merging” option in the “JS file merging and compression” field. The upcoming Enfold version includes a fix for this issue :)

    Regards,
    Yigit

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