Tagged: site crash, white screen
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AuthorPosts
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June 25, 2019 at 6:39 pm #1113323
Hi
Im very worried sience i’m triying to make another version of my site in english and the whole site crashes turning to white. I’ve tried changing the name of the enfold-child folder to enfold-child2 and the site loads when i do that, but then i change the name back to enfold-child, the site works for a day or two and then turns to white again. I’m not sure what’s going on or why my site is crashing like this
when the front end is visible and i try to go to wp-admin the site tunrs to white also not letting me do anything
June 26, 2019 at 7:43 am #1113496Hey claraelisa,
I’m not sure I understand what you have done, what exactly did you do before this started happening?
Best regards,
RikardJune 26, 2019 at 3:10 pm #1113625the page went totally white :
1. i change the enfold-child folder name to enfold-child2
2. enter to my site as admin and it worked but without the custom styles
3. change enfold-child2 folder name to enfold-child again. Te pages recovers it’s styles
4. when i enter as admin i go to pages and search for a page.the site goes white again (backend) the front end seems fine.
5. two days later the whole site goes white again and i have to start changin the child’s theme folder name all over againI hope you can give me a hint of what could be happening
June 27, 2019 at 9:27 am #1113836Hi,
Thanks for that, I have no idea why that would happen to be honest with you. So why did you change the name of the child theme? Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardJune 27, 2019 at 5:01 pm #1114020I made the change in the name of the folder because i saw tha solution in this article https://wpbuffs.com/wordpress-white-screen/
I think i solve it by migrating the site manually. now im having issues with the uber menu and the layer slider
how it should look: https://snag.gy/tz3cqY.jpg
how it looks: https://snag.gy/VFknzl.jpgJune 27, 2019 at 5:42 pm #1114036Hi!
I just checked your website and both UberMenu and LayerSlider is working fine on my end. Have you figured it out already? :)
Best regards,
YigitJune 27, 2019 at 6:27 pm #1114055im having the withe screen when i try to acces the wp-admin in https://www.jgb.com.co/english/ . uber menu seems fine there but im also testing in this url https://www.jgb.com.co/internacional/ and the uber menu and banner crashed.
i appreciate your help
- This reply was modified 5 years, 4 months ago by Yigit. Reason: moved logins to private field
June 27, 2019 at 6:38 pm #1114059Hi,
Could you please share FTP logins in private content field as well?
Best regards,
YigitJune 27, 2019 at 9:29 pm #1114115This reply has been marked as private.June 28, 2019 at 12:56 pm #1114247Hi,
1- There was a space before opening PHP tag in functions.php file of your child theme here – https://www.jgb.com.co/english/. I deleted the space and now i am able to login.
2- Could you please share login link of https://www.jgb.com.co/internacional/ privately? I believe the issue is related to caching :)
Best regards,
YigitJune 28, 2019 at 3:42 pm #1114282This reply has been marked as private.June 28, 2019 at 5:45 pm #1114319June 28, 2019 at 9:48 pm #1114365This reply has been marked as private.June 29, 2019 at 6:21 pm #1114472Hi,
I added following code to Quick CSS in Enfold theme options > General Styling
.av_minimal_header .main_menu ul:first-child > li a { height: 51px; line-height: 50px; }
Please review your website :)
Best regards,
YigitJune 29, 2019 at 10:48 pm #1114528Hi thank you, that solve a part of the problem. i should keep looking why the uber menu is not showing the images and why is ther so much padding within the buttons.
Thank you so much for your help!!! :D
June 29, 2019 at 11:00 pm #1114530 -
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- The topic ‘white screen on my site’ is closed to new replies.