Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • July 28, 2022 at 1:26 am #1359626
    dbtpath

    So…I installed the update that was released today, and my site went to what I learned is called the “White Screen of Death.” For the first time ever, I learned how to create a staging site. On the staging site, I disabled all plugins, site was fine. I then did the Enfold update, and got the white screen of death with only the header menu, the rest of my site white/blank…so I’m guessing this means there’s a problem with today’s Enfold Update…???

    July 28, 2022 at 8:26 am #1359640
    Ismael

    Hey dbtpath,

    Thank you for the inquiry

    The site loaded properly when we checked. Have you figured out the issue? If you haven’t, please go to the Enfold > Performance panel and temporarily disable the File Compression settings (css, js). Purge the cache afterwards or disable the cache plugin temporarily. Let us know if that helps.

    Best regards,
    Ismael

    July 28, 2022 at 9:14 am #1359644
    maggus77

    Same problem here.
    After update from 5.0.1 to 5.1 via the backend the page is blank.

    I tried to disable compression, but didnt help.

    downgraded to 5.0.1. Working again.

    • This reply was modified 2 years, 1 month ago by maggus77.
    July 28, 2022 at 11:05 am #1359667
    Rikard

    Hi maggus77,

    We would need to see the actual problem in order to help you out. Could you update on a staging or development site first please? Also please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    July 28, 2022 at 3:26 pm #1359704
    dbtpath

    Ismael, my site is only loading properly for you at this time because I reverted back to the previous update using a website backup.

    July 28, 2022 at 3:48 pm #1359709
    dbtpath

    I just saw that another update was released a moment ago — is this related?

    July 28, 2022 at 3:57 pm #1359710
    Yigit

    Hi @dbtpath,

    Yes, it is to fix the issue caused by Content Slider. Please update Enfold to the latest version 5.1.1 – https://kriesi.at/documentation/enfold/theme-update/ :)

    Best regards,
    Yigit

    July 28, 2022 at 4:11 pm #1359711
    maggus77

    Hi Rikard

    Unfortunaltely i am not running a staging site. Actually using this production site for staging before i upgrade also others.
    I just tried the latest 5.1.1 Release, which is working fine me on multiple sites.

    br
    Markus

    July 28, 2022 at 4:51 pm #1359717
    Yigit

    Hey Markus,

    Thanks for the feedback :)

    Cheers!
    Yigit

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.