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  • #387447

    Hi there,

    I used FileZilla to install Enfold as my new theme. The new theme showed up in wordpress themes, I activated it and after about 2 minutes of clicking around in dashboard, the screen went WHITE. I can’t even pull up wordpress login screen. What did I do wrong and how do I fix the problem?

    Thanks for your help!

    #387637

    Hi allinmom!

    Thank you for using our theme.

    Check you have latest WP version.

    First deactivate all plugins and try to activate the theme.

    There might be a php memory problem.

    In wp-config.php at the bottom before

    
    /* That's all, stop editing! Happy blogging. */
    
    /** Absolute path to the WordPress directory. */
    if ( !defined('ABSPATH') )
    	define('ABSPATH', dirname(__FILE__) . '/');
    

    insert the following.

    
    define( 'WP_MAX_MEMORY_LIMIT', '128M' );
    
    

    If this does not help you might have to contact your hoster to increase memory in php.ini.

    Best regards,
    Günter

    #387677

    Thanks! I deactivated all plugins and the theme is now working. Does this mean that I can not use any of my plugins or it will cause the theme to stop working?

    #387686

    Hey!

    Thank you for coming back.

    There may be 2 reasons:

    1) The php memory limit is to low – add the code above in wp-config and/or contact your hoster

    2) One of the plugins is causing the troubles. Try to reactivate one after the other and see, when the theme breaks. Try to activate all the rest of the plugins. If the theme does not break any longer, than that plugin might cause the error.

    Deactivate all plugins again and try to activate ONLY the plugin(s), that caused the problem. If it works, than it is a php memory problem (or a problem between the plugins).

    Cheers!
    Günter

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