Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 4, 2015 at 2:46 pm #390744
    ovau

    Hi, i’m using enfold now on serveral hoster-servers and it is always running. Today i installed it on a new server and from the moment, i activated it, i got a white screen: internal server error. When i change the name of the enfold theme so it get deactivated, everything woks fine again. any idea what that could be? Maybe i should mention that i uploaded the theme together with a wp-content folder, i copied from a local installation.

    February 4, 2015 at 3:06 pm #390753
    Günter

    Hey ovau!

    Thank you for using our theme.

    If possible, it would be better to have a clean installation of WP on the server.

    Try to deactivate all plugins.
    Try to reinstall the theme.

    There might be a php memory problem. In wp-config.php insert the following

    
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

    at the end before:

    
/* That's all, stop editing! Happy blogging. */

/** Absolute path to the WordPress directory. */
if ( !defined('ABSPATH') )
	define('ABSPATH', dirname(__FILE__) . '/');

    If this does not help, check with your hoster to increase php memory in php.ini.

    Come back, if you still have problems.
    If possible, can you give us an admin account pls.

    Cheers!
    Günter

    February 4, 2015 at 7:29 pm #390878
    ovau

    ok i inserted the php code in my config.php, deactivated all Plugins and i tried to reinstall the theme. But after the upload process i got the message: Are you sure you want do do this? Please try again” …

    February 5, 2015 at 12:36 pm #391256
    Rikard

    Hey ovau!

    It sound like everything was not wiped completely, I would recommend to completely delete WordPress from your server using FTP, including the database (or at least delete all content), then upload the latest unedited version of WordPress. Install it and check that everything works using only 2015 or one of the other default themes. If all checks out, then upload the latest unedited version of Enfold and activate the theme. Hope this works for you.

    Regards,
    Rikard

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.