Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 6, 2017 at 10:42 am #817131
    diggital

    Hi I set up a test page with WP 4.8.
    Home page is fine, but every single page I try to build with layout builder is not showing up, only white pages.
    Any ideas if this is a based on the new WP or did I miss something?
    Thanks for yor support, D.

    July 6, 2017 at 12:52 pm #817201
    Rikard

    Hey Dirk,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    July 7, 2017 at 9:33 am #817689
    diggital

    Hey Rikard,

    I found out that it’s concerning the permalink structure. The only thing making the pages visible is the first option “?p=123” – any other doesn’t work and creates white pages. I don’t know if this happens only with WP 4.8?

    Best regards,
    D.

    July 7, 2017 at 10:24 am #817724
    Victoria

    Hi diggital,

    You can look into server log for errors, while using other link structure.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    July 7, 2017 at 10:35 am #817730
    diggital

    Hi Victoria,

    it would be great if you could have a look at the site?
    I’ll provode credentials for you..

    Best regards,
    D.

    July 7, 2017 at 11:46 am #817769
    Rikard

    Hi,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.0.7) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    July 7, 2017 at 12:24 pm #817799
    diggital

    Hi,

    I just updated the theme, unfortunately no difference, still the same issue.
    Hope you have any ideas?

    Best regards,
    D.

    July 8, 2017 at 5:43 am #818064
    Rikard

    Hi,

    Ok, thanks for the feedback. Could you post the content of your .htaccess file located in the root folder of the WordPress installation please?

    Best regards,
    Rikard

    July 8, 2017 at 10:19 am #818125
    diggital

    Hi,

    I posted the content below, hope that helps?

    Best regards,
    D.

    July 10, 2017 at 5:35 am #818540
    Nikko

    Hi,

    I don’t think that would help, can you change the permission setting of your .htaccess file since it’s not writeable? from 644 to 755 then change the permalink structure. The htaccess file should contain something like this:

    <IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /wp/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /wp/index.php [L]
</IfModule>

    Hope this helps. :)

    Best regards,
    Nikko

    July 10, 2017 at 8:01 pm #818963
    diggital

    Hi Nikko,

    YES!!! This works great!!! You made my day :)

    Thanks a lot for your great support!!!

    Best regards,
    D.

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