Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 2, 2017 at 5:59 pm #728706
    Andreinho1992

    Hi , i have a problem with my site. When i go on wp-admin page’s of my site i saw a white page. I can’t log in .

    Please help me.
    Thank you

    January 2, 2017 at 6:07 pm #728708
    Yigit

    Hey Andreinho1992,

    I tried de-activating all plugins and child theme via FTP and then re-activated all and that helped. Please
    review your website now.

    I noticed you copied almost all files to your child theme. If you have not made any changes on theme files on your child theme yet, we would recommend you to remove current child theme and install pre-built one – http://kriesi.at/documentation/enfold/using-a-child-theme/

    Best regards,
    Yigit

    January 2, 2017 at 6:49 pm #728718
    Andreinho1992

    thank you but I still see a white page….
    i don’t know.. I can’t log in my site

    January 2, 2017 at 7:54 pm #728731
    Yigit

    Hi!

    Do you mind if we delete your current child theme and install pre-built one and deactivate all active plugins?

    Regards,
    Yigit

    January 2, 2017 at 7:59 pm #728732
    Andreinho1992

    yes no problem!!
    But after install pre-built one will my site go ‘well yet????
    Thank you

    January 2, 2017 at 9:14 pm #728746
    Yigit

    Hi!

    I deleted your old child theme and installed new one. Please review your website now :)

    Cheers!
    Yigit

    January 2, 2017 at 9:36 pm #728754
    Andreinho1992

    Thank you ! now it’s ok ! thank you very much !!! bye

    January 2, 2017 at 10:16 pm #728761
    Yigit

    Hi!

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.