Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #1484916

    i cannot, for the life of me, find the download for the latest may update for enfold. Where do i find it? It is not automatically appearing in wordpress. is that normal?

    #1484917

    Hey melanie308,

    You will find the theme files in the downloads section of your Themeforest account. If you haven’t registered your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1484926

    hi. WHERE IS THE DOWNLOADS SECTION?! My theme IS registered. Your site is incredibly difficult to navigate and it’s not obvious where to find things. pls reply with something like – 1. go to account overview OR wherever i should go 2. click on x y or z, 3. then click on x y or z

    I need step by step WHERE to find the downloads or i would not have contacted you. thank you.

    #1484941

    Hi,

    Themeforest is not our site, please login to your account on Themeforest.

    To download a purchased item from ThemeForest, log in to your Envato Market account, navigate to the “Downloads” section, find the desired item, and click the “Download” button to access the item’s files. You can choose between downloading the “Main Files” (containing all files) or the “License certificate & purchase code”.
    Here’s a more detailed breakdown:
    1. Log into your Envato Market account: ThemeForest is part of the Envato Market platform, so you’ll need to log in to your Envato account.
    2. Navigate to the Downloads section: Envato Market Help Center provides instructions on how to find your downloads. Hover over your username, and you’ll find the “Downloads” link in the dropdown menu.
    3. Locate the purchased item: Once in the Downloads section, find the specific item you want to download.
    4. Click the Download button: Next to the item, you’ll see a “Download” button.
    5. Choose your download option: The dropdown menu will offer options like “Main Files” (containing all files related to the item) or “License certificate & purchase code”. Select the appropriate option based on your needs.

    Best regards,
    Rikard

    #1484951

    thank you. so the enfold theme has not been updated?

    #1484970

    Hi,

    Please try this plugin if the updates are not coming through on the theme backend: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1485162

    i work on a mac which automatically unzipped the file and wordpress wont upload the entire unzipped file. can you send instructions on how to upload when the file has been unzipped?

    #1485167

    Hi,

    If you have downloaded the theme package from Themeforest, then unpack it on your local machine, then install the enfold.zip file located in the unpacked directory.

    Best regards,
    Rikard

    #1485170

    Rikard – you told me to download your plugin at this URL. https://www.envato.com/lp/market-plugin/ – PLS READ WHAT YOU WROTE IN THIS CHAIN. that is what i did. once you unpack it wordpress does not allow you to upload an entire folder. only ONE file. which one to i upload or how do i keep the file from UNzipping?

    #1485171

    Let’s try something else too – this error message appears in wordpress dashboard – so where do i find the token?

    Last time we checked the token we were not able to connected to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occurred:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.

    #1485172

    i figured out how to get the token. installed it. why would the token have broken? I have installed this in the past. If i still need the plugin, pls advise how to install it as per my previous quesiton.

    #1485210

    Hi,

    Download the plugin to your local computer, then upload the same file without extracting it.

    Best regards,
    Rikard

    #1485284

    Rikard – the plugin AUTOMATICALLY self-extracts on the mac. is there another way to do this?

    #1485296

    Hi,

    Don’t open the file on your local machine. If it opens the file automatically, then you would have to check the settings on your local machine.

    Best regards,
    Rikard

Viewing 14 posts - 1 through 14 (of 14 total)
  • You must be logged in to reply to this topic.