Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 15, 2015 at 5:31 pm #459524
    Claudia

    Hello,
    I’m new to Enfold and don’t understand how I can insert a post image. I use german version:
    1) In Standard Post Editor I click on “Beitragsbild festlegen”
    2) I upload the image and click on “Als Beitragsbild nutzen”
    After that I don’t know how to insert this image and go further with editing the post. When I klick on “In Beitrag einfügen” I get a blank screen and I have to open a new Tab to work in Dashboard. If I click on “Änderungen speichern” nothing happens. What is the correct way after this to insert an image?

    I’m also wondering why I can only choice “Vollständige Größe” and “Vorschaubild”. What about all the other settings like “Featured Thin”, “portfolio” etc. They are grey.

    Why will this images add to the galery? I only want to have a post image?

    Claudia

    • This topic was modified 9 years, 4 months ago by Claudia.
    June 16, 2015 at 4:56 pm #460157
    Yigit

    Hey Claudia!

    You can find Enfold documentation here – http://kriesi.at/documentation/enfold/
    But unfortunately we do not have a section just for uploading image. Do you mind creating a temporary admin login and posting it here privately so we can look into it?

    Regards,
    Yigit

    June 16, 2015 at 5:09 pm #460175
    Claudia
    This reply has been marked as private.
    June 16, 2015 at 5:11 pm #460182
    Yigit

    Hi!

    Can you please post the link to your website as well? :)

    Cheers!
    Yigit

    June 16, 2015 at 5:21 pm #460192
    Claudia
    This reply has been marked as private.
    June 16, 2015 at 5:32 pm #460202
    Yigit

    Hey!

    Login credentials are not working for me. Can you please check them once again?

    Cheers!
    Yigit

    June 16, 2015 at 6:07 pm #460242
    Claudia
    This reply has been marked as private.
    June 16, 2015 at 6:12 pm #460246
    Yigit

    Hey!

    Can you please try de-activating all active plugins and check if that helps?
    If not, please try re-updating the theme via FTP and make sure to overwrite all files – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    June 16, 2015 at 11:19 pm #460480
    Claudia

    Hello Yigit,
    I’ve done this and now this installation works. But I#m not sure how long this will running well. In the morning I test with another WP-Installation, after installing a Plugin I test if this will occur again. Everything works well and this installation runs faster than the other.
    In the afternoon I copy the content from the old installation to the new and now suddenly again. On post edit page I can’t open/close the boxes on the right or the screen settings for this page and add an image don’t work :-(
    Do I have to update Enfold manually daily?
    What’s the reason for this issues?

    Claudia

    June 16, 2015 at 11:28 pm #460481
    Yigit

    Hi!

    No, that should not happen. How do you copy content from your old installation? Have you referred to this topic – http://kriesi.at/documentation/enfold/move-from-a-local-installation-to-a-live-server/?
    Some file is getting corrupted while copying and that is causing JS not to work correctly.

    Regards,
    Yigit

    June 17, 2015 at 12:01 am #460486
    Claudia
    This reply has been marked as private.
    June 19, 2015 at 10:22 am #461767
    Andy

    Hi!

    how did you copy them manually? please use the plugins mentioned here to copy your content from one installation to another.

    You can try to delete all theme files again (via FTP) and get a fresh copy from your themeforest account. Let us know if you see any issues with a fresh Enfold copy.

    Cheers!
    Andy

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