Viewing 12 posts - 1 through 12 (of 12 total)
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  • March 19, 2014 at 7:11 pm #240267
    bitnavarra

    Hello, i have a big problem, when i clic in enfold on wordpress control panel to configure theme, i have a white screen, and i can´t continue, when i change the theme for other, i do not have problems, i prove to change de max size of mb in wp-config but it does not work.

    Please help!!!.

    thanks.

    March 19, 2014 at 7:14 pm #240271
    bitnavarra

    and, when i activate the theme, the screen is white too, and in the navigation bar i can see this:

    http://bitnavarra.com/coope/wp-admin/admin.php?avia_welcome=true&page=avia

    but the content is white, i probe to reinstall enfold, re-install wordpress, re-install mysql database

    i have wordpress 3.8.1 and the latest version of enfold theme.

    March 19, 2014 at 7:16 pm #240274
    Yigit

    Hey!

    Please go to wp-content folder via FTP and change the name of “plugins” folder and check if that helps.

    Best regards,
    Yigit

    March 19, 2014 at 7:18 pm #240276
    bitnavarra

    It does not work, i changed the name of the folder and have the same problem.

    March 19, 2014 at 7:19 pm #240277
    Yigit

    Hey!

    Please try to increase the allocated memory to 128M http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

    Cheers!
    Yigit

    March 19, 2014 at 7:20 pm #240278
    bitnavarra

    i was maked it, you can read at my first post that i increase the allocated memory and no work!!

    March 20, 2014 at 6:08 am #240516
    Josue

    Hi!

    Do you have access to your error log? can you post the latest reports of it?

    Cheers!
    Josue

    March 20, 2014 at 9:06 am #240552
    bitnavarra

    where can i find this error log??? where is it stored??? what folder??? thanks.

    March 20, 2014 at 9:24 am #240566
    Devin

    Hi!

    It depends on your server set up but if you can contact your hosting provider they will be able to assist in that. At the same time ask or find out what php version the server has, its default memory for WordPress and we can hopefully find out what the root cause is.

    Best regards,
    Devin

    March 20, 2014 at 9:37 am #240575
    bitnavarra
    This reply has been marked as private.
    March 20, 2014 at 7:46 pm #240847
    Josue

    That’s the access log, you may find an error_log file in the root of your WP installation.

    Regards,
    Josue

    March 21, 2014 at 12:00 am #240925
    tophersimon

    *UPDATE* I used the memory increase suggested and that worked.

    I’m having the same issue.

    Has there been any fix?

    • This reply was modified 10 years, 9 months ago by tophersimon.
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Viewing 12 posts - 1 through 12 (of 12 total)
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