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  • #1143807

    Hi,

    Hopefully a quick question. What is this number appearing in the footer socket as per the attached image and is it possible to remove its visibility?

    Number appearing in footer socket

    Many Thanks

    #1143844

    Hey MinsterSC,

    Can you try disabling active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    #1143858

    Jordan,

    I have tested with all plugins disabled and via 3 browsers and an incognito window too and the number is still showing. I seem to remember that the number has shown since I installed the theme and wondered if it is some form of tracking to ensure websites are using legitimate purchased themes ?

    Obviously I would like to stop it showing somehow but can not even find it when inspecting the area via google chrome.

    Hopefully its something simple
    MinsterSC

    #1143863

    Hi,

    Have you looked within the template files? Header.php and footer.php?

    Best regards,
    Jordan Shannon

    #1143866

    Just had a massive head scratching moment and taken myself back through the processes I would have gone through on a new install. It turns out that it was the google analytics code incorrectly implemented thus showing it in the footer socket. All sorted now and lesson learnt I think.

    Appreciate the help and it was indeed an easy fix.

    Regards

    MinsterSC

    #1144068

    Hi,

    Great, I’m glad that you found the problem and thanks for the update. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    #1146269

    Ugh…I’m having the same issue and cannot figure out where in my PHP I need to edit to remove this?

    #1146277

    Hi,

    Did you see the thread starters post above regarding Google Analytics?

    Best regards,
    Jordan Shannon

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