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May 27, 2025 at 3:56 pm #1484733
WP Rocket is installed on my client’s site and it’s causing the theme included Cookie Consent bar to not display.
Can you please provide the JS file and path for the Cookie Consent bar to exclude from the WP Rocket settings?
Thanks!
May 29, 2025 at 2:06 am #1484807Hey krisknap,
Thank you for the inquiry.
Have you tried to toggle or temporarily disable the Enfold > Performance > File Compression settings?
Please provide the site URL and login details in the private field so we can check the issue further.The script below is responsible for the cookie consent behavior and functions.
— enfold/js/avia-snippet-cookieconsent.min.js
— enfold/js/avia-snippet-cookieconsent.jsBest regards,
IsmaelJuly 10, 2025 at 7:09 pm #1486611Adding the below file paths to the “Excluded” files for the JS Delay and JS Deferred in the WP Rocket settings did not work.
— enfold/js/avia-snippet-cookieconsent.min.js
— enfold/js/avia-snippet-cookieconsent.jsI will need to clone the live site to staging to test disabling the Enfold > Performance > File Compression settings. If I try that and it doesn’t work, I will provide temp login details for staging so you can troubleshoot.
Thanks!
July 10, 2025 at 10:04 pm #1486626Hi,
Please also note that some browser “AD Blockers” also block the cookie consent, perhaps that is your issue.Best regards,
MikeJuly 16, 2025 at 5:29 pm #1486888This reply has been marked as private.July 17, 2025 at 6:12 am #1486906Hi,
Thank you for the update.
The cookie consent wrap is hidden on both sites when we checked. The browser seems to be creating a css rule that hides the cookie consent elements.
.avia-cookie-consent-wrap { display: none !important; }
We tried overriding it but it doesn’t work.
.avia-cookie-consent-wrap { display: block !important; }
The issue doesn’t occur on our own installation, so it’s probably caused by a plugin or a custom modification.
(moved to private field)
We may need to login to the site to further investigate the issue.
Best regards,
IsmaelJuly 18, 2025 at 6:53 pm #1486989This reply has been marked as private.July 21, 2025 at 5:05 am #1487056Hi,
We have moved the screenshot to the private field. Please let us know once the login details are available.
Best regards,
IsmaelJuly 21, 2025 at 3:34 pm #1487074This reply has been marked as private.July 22, 2025 at 5:39 am #1487093Hi,
Would you mind providing the login details to the dev site as well so we can check whether the WP Rocket settings in combination with another plugin are causing the issue? We also recommend reaching out to the plugin developers, as they might have additional insight into why the issue occurs when WP Rocket is enabled.
Best regards,
IsmaelJuly 22, 2025 at 3:19 pm #1487122This reply has been marked as private.July 22, 2025 at 11:02 pm #1487132This reply has been marked as private.July 24, 2025 at 11:18 pm #1487201This reply has been marked as private.July 28, 2025 at 7:41 am #1487277Hi,
Sorry for the delay. The private field is only visible to you and the moderators. We tried logging into the dev site using the token, but it just redirects us to the home page. Please provide a new login token.
Best regards,
IsmaelJuly 28, 2025 at 3:04 pm #1487292This reply has been marked as private.July 29, 2025 at 6:36 am #1487320Hi,
There is no option to set the whole reply as private, if we’re not mistaken. Would you mind providing a screenshot of the toggle?
Please use the same link I sent previously for the development site.
The login token link has expired.
Best regards,
IsmaelJuly 29, 2025 at 2:34 pm #1487342This reply has been marked as private.July 30, 2025 at 5:54 am #1487367Hi,
Are you using the form here? https://kriesi.at/support/forum/enfold/#new-post
We are not seeing the same checkbox there. All content in the private field is only visible to the moderators and the original poster.
You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.
Best regards,
IsmaelJuly 30, 2025 at 3:01 pm #1487390This reply has been marked as private.July 31, 2025 at 5:47 am #1487405Hi,
The cookie consent still doesn’t display even after disabling WP Rocket and all other plugins on the site. What happens if you remove or temporarily disable the header.php, footer.php, and functions.php files in the child theme? Please provide the FTP details so we can modify the files if needed.
Best regards,
Ismael -
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