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  • February 4, 2016 at 8:53 pm #578049
    BeeCee

    Hi,

    could you please explain in detail, what happens, when the “support” ends for this item as mentioned at ENFOLD’s Themeforest page (http://screencloud.net/v/ESe9)?

    Without “extended support”:
    – Will I still get theme updates and fixes?
    – Do I still have access to the knowledge base?
    – Can I still search the support forum here for a solution if I run into a problem with the theme?

    Could you please explain how you handle this?
    Thanks a lot!

    February 4, 2016 at 9:43 pm #578076
    Basilis

    Hey COLORIT!

    We have notified Kriesi, who will give an official reply to everything!
    Thanks a lot

    Cheers!
    Basilis

    February 5, 2016 at 1:16 am #578135
    BeeCee

    Thank you!

    February 5, 2016 at 8:25 am #578352
    Rikard

    Hi,

    I know he’s busy so please wait until he gets a chance to get back to you.

    Thanks,
    Rikard

    February 5, 2016 at 11:04 am #578415
    BeeCee

    Hi,

    yes, thank you – the only thing is, that for most of us early ENFOLD users, the deadline for the “support” at Themeforest ends at March 1st.
    But there are still 3 weeks :-)

    February 5, 2016 at 7:04 pm #578699
    Yigit

    Hey!

    We will make the announcement before 1st of March hopefully :)

    Best regards,
    Yigit

    February 23, 2016 at 6:29 pm #587874
    BeeCee

    6 days left … any news?

    February 25, 2016 at 12:49 pm #589009
    Yigit

    Hey!

    We contacted Kriesi and he said “We will make an announcement”. Hopefully it will be soon :)

    Best regards,
    Yigit

    February 25, 2016 at 1:40 pm #589042
    BeeCee

    thanks :-)

    February 25, 2016 at 1:45 pm #589047
    Yigit

    Hi!

    You are welcome and sorry for the wait. Kriesi is very busy working on theme updates unfortunately.

    Cheers!
    Yigit

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