Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • February 14, 2017 at 10:45 am #746797
    raymondleever

    Yesterday I used this promobox without any problem and when I want to edit the one I made yesterday al strange code shows up.
    If you like I can send you some screenshots.

    February 14, 2017 at 10:54 pm #747162
    Nikko

    Hey raymondleever,

    Please do post the screenshots, if you can post the ones with the issue and if you have ones that doesn’t have the issue. You can upload it in http://imgur.com/ and post the link here.

    Best regards,
    Nikko

    February 15, 2017 at 12:01 pm #747432
    raymondleever

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    February 17, 2017 at 10:54 pm #748686
    Nikko

    Hi,

    It seems like the shortcode is wrong, though I couldn’t see it in the link you have given. If the issue is still there, can you give us temporary admin access? and point us to the right page.

    Regards,
    Nikko

    March 27, 2017 at 2:58 pm #767458
    raymondleever

    Hi Nikko could you give me your email address so I can send you the login details

    March 27, 2017 at 3:04 pm #767464
    Yigit

    Hey!

    You can use (Email address hidden if logged out) to create a user but please post login credentials here privately so any available moderator can look into it :)

    Also, please firstly update Enfold to the latest version 4.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/ and try de-activating all active plugins to check if that helps

    Cheers!
    Yigit

    March 27, 2017 at 3:18 pm #767480
    raymondleever

    Hey Yigit, thanks for your prompt reply. You will find them in the private content section below

    • This reply was modified 7 years, 9 months ago by raymondleever.
    March 30, 2017 at 2:17 pm #769475
    Yigit

    Hi,

    It seems like part of a plugin you are using to secure your email against spams as it only happens on your promo boxes with emails

    Best regards,
    Yigit

    March 30, 2017 at 2:24 pm #769478
    raymondleever

    Hi Yigit,
    Do you also know what plugin could cause this problem?
    Thanks!

    March 30, 2017 at 9:11 pm #769639
    John Torvik

    Hi,

    To find the plugin that`s causing it, you need to disable all plugins and enable on by one.

    Best regards,
    John Torvik

    March 30, 2017 at 9:11 pm #769640
    John Torvik

    Hi,

    To find the plugin that`s causing it, you need to disable all plugins and enable on by one.

    Best regards,
    John Torvik

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.