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Hi team.
This is super weird, I for the life of me can’t figure it out.
This is the URL: https://www.bonjiglass.com/shop/
Two of the categories are showing more items than they contain:
-Bonji Originals 14mm (24) – there are only 22 items in the category
-Double Barrels 14mm (7) – there are only 6 items in the category.When you get to the back end, it gets even more puzzling. Here is an example: https://imgur.com/a/z8AIJvY
I for the life of me can’t find that 7th item. I was thinking maybe its a deleted item sitting in trash somewhere, but I can’t find any trash tab or folder. Would you happen to know whats going on here?
Hey Dzimnikov,
Thank you for the inquiry.
We’re not yet sure why the numbers don’t reflect the actual products. This could be an issue with the database. Please create a site backup or restore point, then try cleaning the database using one of the following plugins.
— https://wordpress.org/plugins/wp-optimize/
— https://wordpress.org/plugins/advanced-database-cleaner/Best regards,
IsmaelHi,
Yes, they should be safe to use, but to be sure, you can ask your hosting provider to create a backup or restore point. You can also use one of the following plugins.
— https://wordpress.org/plugins/updraftplus/
— https://wordpress.org/plugins/backwpup/
— https://wordpress.org/plugins/duplicator/Best regards,
Ismael
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