Viewing 8 posts - 1 through 8 (of 8 total)
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  • #627701

    Hi

    I have really been experiencing problems with a few pages on of my enfold sites, here are the problems I am having:

    On our homepage we are using parralax backgrounds, they are not filling the entire background correctly, see a screenshot here: http://prntscr.com/b0gzly
    There seems to be some kind of padding.
    The page can be viewed here: http://webvelopment.co.za/
    ———————————————————————————————————————————————————
    On our Portfolio page, we use the porfolio grid element, and each item seems to have padding going, see a screenshot here: http://prntscr.com/b0h121
    The page can be viewed here: http://webvelopment.co.za/portfolio-item/
    This is also happening on: http://webvelopment.co.za/our-services/website-design/ ; http://webvelopment.co.za/our-services/branding-and-graphic-design/
    ———————————————————————————————————————————————————
    On our blog page, sometimes(Only sometimes) the body size gets cut of and blog posts are not shown. See screenshot here: http://prntscr.com/b0h25a
    Please advise on the matter.
    The page can be acccessed here: http://webvelopment.co.za/blog/
    ———————————————————————————————————————————————————

    I really need to solve these problems and after hours and hours I had no success, I updated everything, including wordpress and the theme but no success.

    It seems I can only replicate the problems on large displays.

    #627707

    I just noted that when I resize the browser windows problem 2 and 3 disappears

    #628005

    Hay Kriesi,

    Please escalate this for me since thousands of visits are made to the site daily.

    Kind regards.

    #628961

    Hi,

    Thank you for using Enfold.

    Sorry for the late response but once you reply to your own thread, it will be pushed back to the end of the queue. Please refrain from replying to your own thread until one of the moderators provide a response.

    1.) I’m not sure if you have the latest version of the theme because the debugging info has been removed. Please make sure that you have version 3.5.4 installed. If I have to guess, the issue is happening because of the custom scroll bar.

    2.) The gap goes away once you resize the browser. And again, it is probably cause by the custom scroll bar.

    3.) I don’t see any errors on the site which makes this issue more difficult to debug. I hate to repeat this once again but I think this issue is cause by the scroll bar.

    Please post the login details here so that we can check the settings.

    Best regards,
    Ismael

    #629092

    I will keep the support order in mind for future requests.

    I removed the Super Smooth Scroll plugin the site was using, this seems to not have any effect. The theme is running 3.5.4. I was however able to fix the Portfolio spaces with a element configuration for that grid. I was able to fix the blog by changing it from a magazine masonry style to a more ordered grid.

    The homepage parallax problem still persists on the homepage. I have attached admin details.

    Looking forward to hear from you again.

    #630354

    Hi,

    I checked the page parallax again and it is fixed once you resize the browser. Please try to add this in the functions.php file:

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    	}, 2000);
    	
    	$(window).load(function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 2000);
    	});
    })(jQuery);
    </script>
    <?php
    }

    Best regards,
    Ismael

    #630523

    Good day

    Loaded up the site this morning, and all of a sudden it seems fine, did you add the code to the functions?

    I don’t like editing theme files and use a plugin called my custom functions to add these functions. Keeps updating clean and simple.

    Thanks so much for helping out. Any idea on why this is happening?

    #631320

    Hi,

    not sure, but happy it’s working for you now. You could also try to add it into your child theme.

    Best regards,
    Andy

Viewing 8 posts - 1 through 8 (of 8 total)
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