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  • May 9, 2014 at 6:36 pm #262517
    Snerp

    Hi,

    I started a support ticket for an issue I was having in Chrome. I got a response today with a possible fix and I added the code which seemed to fix the issue so the ticket was closed.

    The issue is back! Below is the last response I got from the original ticket. My deadline for launching this site is Tuesday as I’ve mentioned and I need to get this problem fixed possible before then as this is for a client of mine.

    Thanks as usual for the great support.

    #262209

    Ismael
    Moderator

    Hi!

    Thank you for the update.

    I can also see the issue on Windows 8 Chrome but I’m not sure why it’s doing that. Please try to add this on Quick CSS or custom.css:

    div#after_layer_slider_1 {
    z-index: 9999;
    }

    Also, we noticed that the memory limit is set to 40M which is way too low for the avia builder to work properly. You might want to increase the wordpress php memory limit to at least 128M. Depending on your hosting environment you might experience an issue when trying to access the Advance Layout Builder. This is usually due to the builder timing out because of a memory limit in your server environment. The first thing you can do to fix this is to add the following lines in your wp-config.php file located at the root of wp directory:

    define( ‘WP_MEMORY_LIMIT’, ‘128M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );

    You can also contact your host if you’re not comfortable doing the adjustments yourself. Refer to this link for more info: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Ismael
    May 9, 2014 at 4:48 pm #262449 Edit

    May 9, 2014 at 10:26 pm #262606
    Josue

    Hey Snerp!

    Try this code:

    #main{
z-index: 9999;
position: relative;
}

    Regards,
    Josue

    May 9, 2014 at 10:53 pm #262614
    Snerp

    Dang, that didn’t work. That code actually removed the entire navigation bar.

    May 10, 2014 at 7:50 am #262732
    Ismael

    Hey!

    Thank you for the update.

    I think it is coming from the header background. This should fix it:

    header#header {
z-index: 5;
}

    Or you can use this, you might achieve the same effect:

    div#main {
z-index: 1000;
}

    Test the two possible solution one at a time. Regarding the memory limit, the website is still using the max 40M limit. Please contact your hosting provider.

    Regards,
    Ismael

    May 10, 2014 at 4:48 pm #262788
    Snerp
    This reply has been marked as private.
    May 12, 2014 at 5:21 am #263121
    Ismael

    Hey!

    I’m sorry if the suggestions are not working. I set the header background to fixed instead of scroll and it seems to fixed the issue on my end. Please check,

    Best regards,
    Ismael

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