I have started a thread a couple of days ago, and no reply yet.
Just wandering if this is a weekend service policy.
What would be a normal response time?
Thanks
Oren
Hi Oren!
Thanks a lot for contacting us.
We do support on weekends, but in lower scale.
Please consider not to create double posts, as it makes the support go slower and also your topics getting behind the que more.
We will do handle all the tickets, we do appreciate your patience.
Thanks a lot
Cheers!
Basilis