Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • September 6, 2020 at 5:17 pm #1243750
    Markus

    Hello Enfold Team,

    I have discovered an issue which i can’t explain. Depending on how you open the login page of our website (vfl-kaltental.de/wp-login.php) the symbols on our website aren’t displayed (Please see screenshots attached).

    The curios thing is that it is a global issue. We reproduced it with with different devices and user from different places. Steps to reproduced:

    1. Open vfl-kaltental.de (every thing should be fine)
    2. Open www.vfl-kaltental.de/wp-login.php in a different browser or on an other device (it’s important to use the www)
    3. Refresh the page vfl-kaltental.de in the first browser/device (symbols aren’t displayed correctly)

    “resolve” issue or workaround
    4. Refresh vfl-kaltental.de/wp-login.php (it’s important now without www)
    5. Refresh the page vfl-kaltental.de (symbols are displayed correctly now)

    I am not sure if this is an Enfold issue or a hosting/forwarding issue.

    Best Regards
    Markus

    September 7, 2020 at 7:16 pm #1244068
    Victoria

    Hey Markus,

    Here are the docs for you:

    Icon

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 24, 2020 at 10:24 pm #1248273
    Markus

    Issue is solved. Many thanks :-)

    September 24, 2020 at 11:14 pm #1248277
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Website symbols aren't displayed after open login page with www’ is closed to new replies.