Viewing 12 posts - 1 through 12 (of 12 total)
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  • #732354

    Dear,

    I am using Health Coach Enfold theme. I have a bit of a problem with mobile and desktop responsiveness (on my laptop everything works fine). Slider on the front page and the image below it are not responsive at all on mobile. In the cells, mobile settings are in “always display” mode, I checked that.

    Could you please check what could be the issue? I am not a web developer and if there is need to put some code in the theme I am afraid I will mess something up badly. I am sending you my credentials now because I’m in a bit of a hurry with this.

    Thank you very much in advance!

    Best regards
    Ana

    #732390

    Hi AnaIlic!

    I did checked the web site and the slider behavour is responsive
    WHat is the issue you are actually dealing, can u show us how you want it to be?

    Regards,
    Basilis

    #732396

    Dear Basilis,

    Please check again. The slider is ok when the website is opened on a laptop, but on mobile phone it is not.
    Please check the images that I am sending you. I am sending you links to my mobile screenshots. It looks terrible. I want to be able to see the whole picture on a slider on mobile. Is it possible? Please say yes :)

    Regards
    Ana

    #733049

    Could somebody please answer?

    #733865

    Hi,

    Thank you for the screenshots.

    The slider is responsive in a way that the background image covers the whole slider container and the aspect ratio kept regardless of the screen size. The only issue is that some parts of the images may not be in view within the background positioning area on smaller screens. We can set the background size property to 100% but it will distort the images. Please edit the slider images then set the Image Position settings accordingly. The best option is “Center Center”.

    Best regards,
    Ismael

    #734381

    Dear Ismael,

    That can not be correct! This theme is supposed to be one of the best themes and I have bought some other not so popular themes that just started selling and their support fixed problems like this in one day! It can’t be possible that the slider can not show whole image on smaller screens. If that’s correct this theme is not responsive!

    I checked the forum and your colleagues gave some codes to some participants and fixed problems similar to mine. Can you tell me which code should I use so people can see the whole picture on mobile phones?

    Or maybe the picture needs to have some other size to be responsive on desktop, laptop and mobile?

    Could you please give me an answer to this?

    Best regards,
    Ana

    #735577

    Ismael? Basilis? Someone???
    If I didn’t explain well please ask or check out my website. I am sending you more screenshots in the attachment. It just cant be possible that this theme cant have responsive slider.
    I am expecting your answer until tomorrow, it’s been two days already since no one had written anything.

    #735855

    Hi,

    We are very sorry for the late response.

    It can’t be possible that the slider can not show whole image on smaller screens.

    How can you contain a large image on a small screen with a different aspect ratio without distorting it? It’s possible but you have to remove some parts of the image. Another workaround is to apply a different version of the image for each slide on smaller screens with the following css code.

    
    @media only screen and (min-width: 768px) and (max-width: 989px) {
    /* slide 1 */
    .avia-fullscreen-slider .avia-slideshow >ul > li:nth-child(1) {
        background-image: url(IMAGE FOR TABLET) !important;
    }
    
    /* slide 2 */
    .avia-fullscreen-slider .avia-slideshow >ul > li:nth-child(2) {
        background-image: url(IMAGE FOR TABLET) !important;
    }
    }
    
    @media only screen and (max-width: 767px) {
    /* slide 1 */
    .avia-fullscreen-slider .avia-slideshow >ul > li:nth-child(1) {
        background-image: url(IMAGE FOR PHONE) !important;
    }
    
    /* slide 2 */
    .avia-fullscreen-slider .avia-slideshow >ul > li:nth-child(2) {
        background-image: url(IMAGE FOR PHONE) !important;
    }
    }

    I checked the forum and your colleagues gave some codes to some participants and fixed problems similar to mine. Can you tell me which code should I use so people can see the whole picture on mobile phones?

    Did you test the codes? Please provide a url to thread and we’ll check it.

    Best regards,
    Ismael

    #739585

    Dear Ismael,

    This code is not working for me, I tried it. The codes I saw on the forum are like the one you sent to me.

    Look at this example, I want this. Image is not distorted its just smaller on smaller screens:
    http://www.directupload.net/file/d/4614/r2jx9ay4_png.htm
    http://www.directupload.net/file/d/4614/9dauoxs5_png.htm

    Can you please set it up for me?

    Regards,
    Ana

    #741615

    Hey!

    This code is not working for me, I tried it.

    It is working on our installation. Please provide smaller versions of the images and we’ll apply it in the css above.

    Look at this example, I want this. Image is not distorted its just smaller on smaller screens:

    Where can I find that page? Yes, the image resizes to the browser width but it’s not full screen either which is the whole point of using a full screen slider. If you don’t need the slider to adjust to the browser screen, please replace it with the full width easy slider.

    Cheers!
    Ismael

    #741628

    Dear Ismael,

    Where can I provide the smaller image? What are the exact dimensions?

    The website of the screenshots I sent you is http://www.fishizelenis.com, it uses Revolution Slider and the pictures are responsive on every device, they don’t distort.

    Best regards,
    Ana

    #743803

    Hi!

    Where can I provide the smaller image? What are the exact dimensions?

    You can use dropbox or any file sites or servers. If you’re targeting iPhones with retina display or smart phones in general, 640-650px should be good enough.

    Revolution Slider and the pictures are responsive on every device, they don’t distort.

    Yes, the images are not distorted but the slider is not full screen either. Again, you can use the full width easy slider if you don’t need a full screen slider. Or create another full width slider and use it to replace the full screen slider on mobile. Please follow these instructions.

    // http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/

    Cheers!
    Ismael

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